Michael Smith

Customer Success Manager

Name variants:
Mikael Smith, Mychael Smith, Mike Smith, Mikey Smith, Mick Smith, Mickey Smith, Micky Smith, Michl Smith, Mischa Smith
Last updated Jun 08, 2024

Contact Information

Last Update
Jul 1, 2022
Email
mi**@oneneck.com, ba**@gmail.com
Location
Denver, CO

Workplace

Venture Technologies
Implementation Engineer

Ridgeland, MS

Industry

Information Technology and Services, Whol Computers Systems Analysis & Designing, Whol Computers/Peripherals Computer Systems Design, Computer Sales

Work History

Implementation Engineer

860 Centre St, Ridgeland, MS 39157
from Apr 2018

Collaboration Engineer Iii

525 Junction Rd, Madison, WI 53717
Architected, deployed, and upgraded Cisco Collaboration voice and video solutions for both new and existing customers. Created, and deployed Cisco UCCX Call Center and IVR applications for...
Oct 1, 2015 — Mar 2018

Consulting Engineer

7000 south Yosemite St SUITE 250, Centennial, CO 80230
Architect, installer, and maintainer of Cisco Unified Communication systems for customers. Provided Tier 1 – 3 remote support for customers. Created and maintained documentation for custo...
Apr 2015 — Sep 2015

Network Adminstrator

100 Jefferson County Pkwy, Golden, CO
Lead architect and engineer of a centralized Collaboration environment consisting of 3600 endpoints, 25 voice gateways, and 20 VG224 gateways across 30 sites. Lead architect and engineer o...
Sep 2011 — Mar 2015

Network and System Administrator

Provided tier 1 – 3 customer support for all I.T. systems within the organization (Desktop, Server, Storage, Networking, Telecom). Architected, deployed, and documented a new centralized M...
Sep 2007 — Sep 2011

Applied Networking Lab Consultant

Provided tier 2 support for a Microsoft-based network that was used by CIS students in the business school for Web and Terminal services. Assisted in the setup and tear-down of lab for CIS...
Aug 2005 — Jun 2007

Client Services Student Technician

501 20Th St, Greeley, CO 80639
Designed, implemented, and standardized all student lab computers on the west campus using disk-based imaging software for both Microsoft and Apple platforms. Designed, and integrated all ...
May 2005 — Jun 2007

Education

Occupations

Executive
Manager
Engineer
IT Professional
Information Technology Specialist
Computer Network Professional
Architect
Advisor
Operations Manager
IT Specialist
Network Administrator

Skills

Active Directory
Cisco Ios
Cisco Technologies
Vmware
Networking
Linux
Technical Support
Microsoft Exchange
Servers
Data Center
Network Administration
Windows Server
Computer Hardware
Unified Communications
Vpn
Wan
Switches
Windows
Troubleshooting
Windows 7
Ccna
Cisco Nexus
System Administration
Vmware Esx
Information Technology
Cisco Call Manager
Iis
Cisco Voip
Juniper
Storage
Software Installation
Disaster Recovery
Virtualization
Network Security
Windows Xp
Tcp/Ip
Security
Technical Writing
Unity Connection
Cisco Routers
Cisco Vpn
Apple Os
Asa
Group Policy
Wireless Networking
Vmware Workstation
Server Architecture
Cisco Uccx
Cisco Unity
Cisco Cups
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