We found the following information about Melody S Deguzman at Percento Technologies, where the professional has worked as a It Specialist since 2015. Melody's total work experience is over 11 years, during which time this professional had at least seven jobs at different places to develop skills. Melody attended school at the American Intercontinental University to 2008. This professional is experienced in English. Melody can be found in Manvel, Texas – where this expert currently lives. You can find Melody S Deguzman's actual email address and phone number with our search.
Name variants:
Mel Deguzman
Last updated Jun 07, 2024
Contact Information
Last Update
Jul 17, 2022
Email
md**@yahoo.com, me**@percentotech.com
Location
Manvel, TX
Company
Workplace
It Specialist
Houston, TX
Industry
Information Technology and Services, Oil and Gas Field Machinery, Business Consulting, NEC, Data Processing and Preparation
Colleagues
Work History
It Specialist
11750 Katy Fwy SUITE 1000, Houston, TX 77055
Respond to, and update submitted customer tickets and requests
Monitor all IT systems (servers, network, desktops and laptops).
Follow up on alerts, and escalate as necessary.
Set up new...
from Apr 2015
It Engineer
1001 south Dairy Ashford Rd SUITE 380, Houston, TX 77077
Designed, implemented and maintained the application hosting environment.
Monitored the operational status of the hosting environment.
Installed & supported company software, DrillEdge.
...
Sep 2011 — Dec 2014
Training Coach
Assisted in giving new hires proper training of technical and customer support techniques
Covered policy and procedures
Prepared presentations covering Core Competencies
Identified and w...
Oct 2002 — Aug 2003
Data Specialist
Troubleshot internet connectivity, cable modems, email issues, small business accounts
Provided the highest standard of customer support
Determined root causes and provided resolutions fo...
Apr 2001 — Aug 2003
Education
Occupations
IT Professional
Systems Analyst
IT Specialist
Information Technology Specialist
Master of Science
Engineer
IT Engineer
Technical Support Specialist
Software Developers
IT Analyst
Systems Support Specialist
Support Specialists
Skills
Technical Support
Linux
Security
Servers
Networking
Databases
Windows Server
It Operations
Software Installation
It Service Management
Itil
Software Documentation
System Administration
Sql
Hardware
Unix
Windows Xp
Process Improvement