Matty Attridge has been working as a Cx Manager in Truhearing since 2019. Additionally, the professional has professional experience at more than seven companies using similar skills. Matty has a total work experience of seven+ years. Matty studied at the Utah Valley University from 2017 to 2018. Ogden, Utah is the place where the professional currently lives. You can contact with Matty by looking for phone or email address or get additional information by requesting access to their details from SoftwareOfficial.
Name variants:
Matthew Attridge,
Matthias Attridge,
Martha Attridge,
Matilda Attridge
Last updated Jun 06, 2024
Contact Information
Workplace
Colleagues
Work History
Analyst Ii Process Improvement
261 west Data Dr, Draper, UT
Evaluate and implement improvements to operational processes -Liaison with senior leadership to understand opportunities and best strategies for improvement and implementation
from Nov 2018
Analyst - Strategy and Business Development
261 west Data Dr, Draper, UT
Analyzed emerging revenue opportunities -highlighted potential internal efficiency gains
Sep 2016 — Nov 2018
Workforce Manager Ii
261 west Data Dr, Draper, UT
Direct forecasting for all communication channels.
Oversee the staffing, scheduling and recruiting needs of multi-site call center of over 350+ associates.
Liaison with leaders, peers and...
Jun 2015 — Sep 2016
Manager Ii Customer Retention
261 west Data Dr, Draper, UT
Oversaw retention efforts of deleted orders
Led effort to capture sales on expiring accounts
Developed strategies to increase revenue, retention rates and increase team morale
Led two ma...
Feb 2015 — Jun 2015
Manager Ii Sales
261 west Data Dr, Draper, UT
Worked with Managers & Agents to ensure customer satisfaction & revenue needs were met
Oversaw the opening of our Corporate North Call Center and coordinated needs to senior leaders
Custo...
Apr 2014 — Feb 2015
Manager: Sales, Service and Retention
261 west Data Dr, Draper, UT
Managed a team of agents (20-30) to meet customer service & revenue needs
Worked within several different facets of our customer service department (sales, retention, special tests)
Estab...
May 2011 — Apr 2014
Education
2017 — 2018
2010 — 2014
Occupations
Executive
Manager
Sales Specialist
Consumer Goods Professional
Analyst
Operations Manager
Commodities Clerk
Brokerage Clerk
Analysts
Skills
Workforce Management
Leadership
Team Leadership
Sales Management
Customer Service
Team Building
Employee Relations
Leadership Development
Operations Research
Microsoft Office
Strategic Planning
Customer Relations
Customer Retention
Recruiting
Training
Customer Relationship Management
Customer Satisfaction
Management
Microsoft Excel
Sales
FAQs about Matty Attridge
What's the main profession of Matty Attridge?
This professional's job is Cx Manager
What jobs is Matty a professional at?
Matty is proficient at such jobs as Executive and Manager.
Where does Matty Attridge currently live?
Matty Attridge currently lives in Ogden, Utah.
What is Matty Attridge's email?
The professional's email is ma**@1800contacts.com.
Where did Matty Attridge work?
Matty Attridge worked at Truhearing, 1-800 Contacts.
Where has Matty Attridge studied?
Matty studied at the Utah Valley University from 2017 to 2018.
What is the industry that Matty Attridge is connected to?
This professional works in Consumer Goods industry.
Are there any professional skills Matty Attridge has?
This professional has skills in the following areas: Workforce Management, Leadership, Team Leadership, Sales Management, Customer Service, Team Building, Employee Relations, and Leadership Development.