Matthew Pettersen is a skilled professional, that works in Salesforce main office of which is in 1096. on the position of Customer Experience Manager - Insights and Analytics since 2015. Matthew has earned professional experience in more than six positions at various companies. Matthew Pettersen went to the University of Phoenix and was studying from 2003 to 2006. This person has these professional qualifications: Salesforce, Salesforce Certified Administrator, and Salesforce Service Cloud Consultant. Berkeley, California is the city, where this professional was lastly known to be located. The professional's email address and phone number are accessed through SoftwareOfficial on demand.
Name variants:
Mathew Pettersen,
Matthieu Pettersen,
Matt Pettersen,
Mat Pettersen,
Matty Pettersen,
Mattie Pettersen
Last updated Jun 07, 2024
Contact Information
Workplace
Colleagues
Work History
Customer Experience Manager - Insights and Analytics
1 Market, San Francisco, CA 94105
Responsible for customer experience research initiatives, including assessing, analyzing and evaluating customer interactions and experiences. Design and execute Voice of the Customer listen...
Mar 2015 — Aug 2016
Senior Principal Business Operations Analyst - Voc
350 Ellis St, Mountain View, CA 94043
Designed, implemented and managed the Voice of the Customer Program for Symantec’s B2B Global Customer Service organization. Using industry standards and best practices to define the structu...
Jun 2011 — Sep 2014
Senior Manager, Customer Advocacy
1395 Crossman Ave, Sunnyvale, CA 94089
Developed, managed and evolved the Customer Listening Program by defining and tracking program requirements, reporting needs, account selection, customer contacts, sales engagement, business...
2008 — Jun 2011
Technical Services Manager
A medical device startup company specializing in electronic equipment for the care and management of diabetes. Designed, developed and managed the Customer Service and Technical Support depa...
2007 — 2008
Technical Support Manager
A leading women’s health company that manufactures diagnostic and surgical medical products. Built a technical service department in a newly acquired company to expand distribution and suppo...
2004 — 2007
Laboratory Manager and Emc and Qe Engineer
5046 Sierra Pines Dr, Mariposa, CA 95338
Electro-Magnetic Compatibility/Interference test laboratory for new product compliance certifications.
Applied EMC/EMI & FCC regulatory standards to test, troubleshoot, evaluate and repair...
2000 — 2004
Education
2003 — 2006
1998 — 2000
Occupations
Executive
Manager
Health Specialist
Hospital Care Professional
Professor
School Principal
Analyst
Engineer
Customer Service
Sales Specialist
Client Service Officer
Operations Manager
Health Professional
Health Practitioner
School Administrator
Educational Manager
Analysts
Skills
Business Development
Customer Experience
Business Insights
Program Management
Business Analysis
Process Improvement
Strategic Consulting
Cross Functional Team Leadership
Enterprise Account Management
Crm
Team Building
Customer Service
Customer Satisfaction
Problem Solving
Strategic Planning
Vendor Management
Software Documentation
Strategic Partnerships
Web Content
Service Integration
Customer Relations
Engineering
Process Engineering
Business Strategy
Customer Engagement
Management
Enterprise Software
Strategy
Medical Devices
Cloud Computing
Business Process Improvement
Software As A Service
Customer Relationship Management
Project Management
Product Management
Salesforce.com
Technical Support
Team Leadership
Analytics
FAQs about Matthew Pettersen
What is the main profession of Matthew Pettersen?
This professional's job is Hospital & Health Care
What are the profession of This professional?
These person's professions are Executive and Manager
Where does Matthew Pettersen currently live?
Berkeley, California is the place where Matthew Pettersen lives
Does Matthew have the email address?
mp**@comcast.net is The professional's email address.
How many companies did Matthew Pettersen work at?
Matthew Pettersen worked at six jobs.
Where has Matthew Pettersen studied?
Matthew studied at the University of Phoenix from 2003 to 2006.
Are there any professional certifications, that Matthew Pettersen has?
Matthew Pettersen received the following certifications: Salesforce, Salesforce Certified Administrator, Salesforce Service Cloud Consultant, and Salesforce Force.com Developer.
What are professional skills of Matthew Pettersen?
This person has the following skills: Business Development, Customer Experience, Business Insights, Program Management, Business Analysis, Process Improvement, and Strategic Consulting.