Matt Rogers has been working as a Helpdesk Specialist in Cooperative Response Center (Crc) since 2018. Moreover, the professional has on-the-job experience at more than eight companies in the related field. Matt has a total work experience of eight+ years. Matt Rogers studied at the Kaplan University from 2013 to 2019. This expert has the following certificates: President’s List - 2011 - 2017. Today the professional lives in Buford, Georgia region. Find this professional's actual email address and number through SoftwareOfficial search.
Name variants:
Matthew Rogers,
Matthias Rogers
Last updated Jun 07, 2024
Contact Information
Last Update
Sep 12, 2022
Email
dj**@yahoo.com
Location
Buford, GA
Workplace
Colleagues
Work History
Helpdesk Specialist
2000 8Th St northwest, Austin, MN 55912
Performed Tier 1-3 hardware support for company consisting of 4,000 employees
Instituted searchable Knowledge Base for IT department
Created, benchmarked and maintained windows 10 OS imag...
from Oct 2018
Tier 1 Remote Night Support
6120 Windward Pkwy SUITE 160, Alpharetta, GA 30005
First level support via telephone and remote support including ZenDesk, TeamViewer, Adobe Admin, Google Admin, OneLogin, Office 365 Admin, BetterCloud Admin, In-Contact and other miscellane...
Jun 2018 — Aug 2018
Microsoft Expert
Tier 2-3 escalations focused Windows 10 and Office 365.
Designed, planned and implemented email and data migration to Microsoft Cloud product line.
SharePoint design, administration and m...
Apr 2017 — Dec 2017
Senior Desktop Support Engineer
1025 Airport Pkwy southwest, Gainesville, GA 30501
Evaluate, resolve and document IT service issues
Form and policy documentation creation
Analyze and alert management to trends
Assist in testing and development of disaster recovery
Lev...
Jun 2015 — Jun 2016
Desktop Support Technician
Providing Tier 1-2 technical support on Windows network while full time desktop support engineers focused on a large project.
Worked as both internal service desk engineer and troubleshoot...
Apr 2015 — Jun 2015
Systems Engineer
100 Point Cir north, Alpharetta, GA 30022
Diagnosed system emergencies when they arose and persevered until they were resolved.
Advised staff, management and clients on technical issues.
Planed the installation and implementation...
Mar 2014 — Sep 2014
Service Desk Engineer
Tier 2/3 Support working tickets through ConnectWise ticketing system.
Remote support of over 200 small business to enterprise level companies via LabTech, VNC, Join.me, TeamViewer and Vis...
Jul 2013 — Feb 2014
Technology Support Analyst
6301 Kaplan University Ave, Fort Lauderdale, FL
Worked diligently to move from short term temp to assume full time sole IT Support responsibility for corporate financial building consisting of 400+ internal and employees including lower ...
May 2007 — Aug 2013
Education
2013 — 2019
2012 — 2017
2015 — 2016
upto
Occupations
Sales Specialist
Support Specialist
IT Professional
Computer Software Professional
Client Service Officer
Customer Service
Software Developers
Skills
Project Management
Leadership
Troubleshooting
Software Installation
Group Policy
Technical Support
Dns
Networking
Windows
Active Directory
Information Technology
Testing
System Administration
Windows 7
Network Administration
Time Management
Software Documentation
Citrix
Computer Hardware
Visio
Wireless Networking
Hardware
Operating Systems
Routers
Cisco Technologies
Switches
Tcp/Ip
Integration
Wan
Dhcp
Xenclient
Provisioning
Image Manipulation
Powerpoint
Microsoft Excel
Video Editing
Graphic Design
Windows Xp Pro
Symantec Endpoint Protection
Ghost Imaging
Norton Ghost
Remote Desktop
Remote Monitoring
Ticketing
Metrics
Sla
Service Level Agreements
Executive Support
Disaster Recovery
FAQs about Matt Rogers
What's the main profession of Matt Rogers?
Matt is a Helpdesk Specialist.
What jobs is Matt a professional at?
The expert is proficient at such jobs as Sales Specialist and Support Specialist.
Where does Matt Rogers live?
Buford, Georgia is the place where Matt Rogers lives
Does Matt have the email address?
dj**@yahoo.com is The expert's email address.
Where did Matt Rogers work?
Matt Rogers worked at Cooperative Response Center (Crc), Canvas It.
What education does Matt Rogers have?
Matt studied at the Kaplan University from 2013 to 2019.
What are the certifications of Matt Rogers?
Matt received the following certifications: President’s List - 2011 - 2017.
Are there any special industries, that Matt Rogers is connected to?
This person works in Computer Software industry.