We found the following information about Mathew Duck at Mico Inc, where Mathew has worked as a Help Desk Team Leader since 2017. Mathew's total work experience is over eight years, during which time they had at least nine jobs at different companies to develop skills. Mathew studied at the South Central College from 2013 to 2016. This professional received the following certifications: Pc Pro and A+. Mathew Duck is experienced in English. Mathew Duck currently is located in Mankato, Minnesota. You can contact with Mathew by searching for phone or email address or find additional info by requesting access to this professional's further details.
Name variants:
Matthew Duck
Last updated Jun 06, 2024
Contact Information
Last Update
Jul 10, 2022
Email
ma**@wengercorp.com, md**@mico.com
Location
Mankato, MN
Company
Workplace
Colleagues
Work History
Help Desk Team Leader
1911 Lee Blvd, North Mankato, MN 56003
Responsible for the growth, development, and performance of the help desk.
Continued to satisfy the responsibilities of my previous Jr. Network Administrator role, including Active Directo...
Nov 2017 — Mar 2018
It Operations Systems Administrator
555 Park Dr, Owatonna, MN 55060
Part of a team supporting VMware virtual infrastructure, Skype For Business, Office 365, and Active Directory.
Administer Wenger’s Citrix XenApp 7.15 environment.
Administer Wenger’s IGEL...
from Mar 2018
Junior Network Administrator
1911 Lee Blvd, North Mankato, MN 56003
Managed MICO’s Active Directory Environment, including adding and managing users and groups.
Added and removed Watchguard VPN accounts for employees.
Served as Project Manager on MICO’s S...
Jun 30, 2016 — Nov 2017
Software and Development Technician
1911 Lee Blvd, North Mankato, MN 56003
As a Support and Development Technician, I work to support the Help Desk while at the same time tackling more technical challenges. My role sees me frequently partner with employees from eve...
Jul 1, 2015 — Jun 2016
Pc Technician
1911 Lee Blvd, North Mankato, MN 56003
As a PC Technician, I worked as a member of the Help Desk team at MICO. I supported an environment consisting of Windows XP, 7, and 8 computers. These computers were located in Mankato, Mexi...
Aug 2014 — Jul 2015
Sales Team Leader
7601 Penn Ave south, Richfield, MN 55411
Maintained a direct influence over employee training/ knowledge growth.
Continue to excel in all tasks mastered in my Sales Lead role.
Was responsible for key calls (price overrides, comp...
Mar 2014 — Aug 2014
Sales Lead
7601 Penn Ave south, Richfield, MN 55411
Helped drive sales by utilizing selling skills and Best Buy best practices.
Lead the Department in POS Revenue 5 of 7 months while in this role.
Over 40 detractor free NPS (customer surve...
Oct 2013 — Mar 2014
Home Theater Associate
7601 Penn Ave south, Richfield, MN 55411
Quickly acclimated to the retail environment.
Completed corporate provided E-learnings.
Took direction from department Sales Lead, learning as much as possible.
Learned and applied Best ...
Sep 2013 — Oct 2013
Server and Bartender
Blue Card holder, provided manager overrides for employees.
Thrived in a high stress, time constrained environment.
Multiple GSS survey commendations.
Courteously and professionally atte...
Sep 2010 — Jul 2013
Education
Occupations
IT Professional
Systems Administrator
Executive
Team Leader
Network Administrator
Network Systems Administrator
Business Administrator
Project Manager
Chief Administrative Officer
Writer
Author
Security
Computer Systems Administrator
Operations Manager
Computer Network Professional
Project Managers
Chief Executive
Skills
Customer Service
Customer Satisfaction
Technical Support
Sales
Comptia A+ Certification
Software Installation
Software Troubleshooting
Time Management
Troubleshooting
Help Desk Support
Information Technology
Business Communications
Computer Hardware Troubleshooting
Retail Sales
Retail
Windows Xp
Windows 7
Windows 8
Windows 10
Airwatch
Trend Micro Anti Virus
Vmware