Margaret Megan Finnerty has been working as a Senior Director, Customer Services in Workhuman since 2019. Moreover, the professional has professional experience at more than 15 companies in the related field. Margaret has a total work experience of 22+ years. Margaret Megan Finnerty studied at the Open University from 2013 to 2017. This person has the following certificates: Nps Certified, Prince 2 Practitioners (Certified), Fellowship, Affiliate Acoi Member, and Member. Currently the professional lives in Denver, Colorado region. Find Margaret Megan Finnerty's actual email address and phone with SoftwareOfficial search.
Name variants:
Margarita Finnerty,
Marguerite Finnerty,
Margret Finnerty,
Maggie Finnerty,
Marge Finnerty,
Margie Finnerty,
Marjorie Finnerty,
Margery Finnerty,
Madge Finnerty,
Margot Finnerty,
Margo Finnerty,
Magsie Finnerty,
Maisie Finnerty,
Daisy Finnerty,
Mamie Finnerty,
Maidie Finnerty,
Mae Finnerty,
May Finnerty,
Meg Finnerty,
Megan Finnerty,
Peggy Finnerty,
Greta Finnerty,
Gretchen Finnerty,
Rita Finnerty,
Dolly Finnerty,
Fern Finnerty,
Gretl Finnerty,
Maggy Finnerty,
Mame Finnerty,
Midge Finnerty,
Peg Finnerty
Last updated May 28, 2024
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Work History
Senior Director, Customer Services
200 Crossing Blvd, Framingham, MA 01702
Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping orga...
from Oct 2019
Head of Customer Services
Responsible for Contact Centre Operations for all geographies
UK Fraud and Collections Operational Staff
Customer Service Technology administration and projects
Jan 2012 — Dec 2012
Head of Operations Support and Service Excellence
2025 Hamilton Ave, San Jose, CA 95125
Responsibility for European Customer Support support functions including:
Quality
Customer Insight
Workforce Management
Projects including government funding projects
CS Europe Outsour...
Nov 2009 — Nov 2010
Eucs Head of Programmes - Community
Responsible for community programme rollout within EU Customer Support
Jan 2009 — Nov 2009
Senior Manager Global Operational Excellence Communication and Strategy
Responsible for Global operational excellence projects -EUCS Creation of Strategy & Communications support
Jan 2008 — Jan 2009
Senior Manager
Trust & Safety initiatives UK & Ireland
Internal Communications Programmes Paypal & eBay
Employee Engagement
Leadership communications
General Customer Support Functions
Organisational...
Sep 2004 — Dec 2007
Senior Manager Customer Support
2025 Hamilton Ave, San Jose, CA 95125
Senior Manager European Customer Support
Sep 2001 — Aug 2004
Customer Support Manager
3000 Hanover St, San Jose, CA
Customer Support Manager based in Amsterdam
Client liaision with major clients such as government, local council and mutlinational
Project Management
Personnel Management
Apr 1999 — Aug 2001
Customer Service Manager
Team Management
Global Projects committee
Shared services centre co management
Back office activities centralisation
Budget Management
Experience of FSA & Internal Audit Regulations
Jul 1997 — Apr 1999
Stock Controller and Sales Administrator Assistant
Apr 1993 — Jun 1997
Office Manager
Stock and Distribution responsiblities
Managing Staff
Payroll & Manual Ledger update
Customer Service
1989 — 1992
Education
Occupations
Executive
Senior Director
Recognition
HR Specialist
Human Resources Specialist
Engineer
Customer Service
Sales Specialist
Client Service Officer
Director
Senior Manager
Operations Manager
Recruitment
Skills
Outsourcing
Leadership Development
Business Transformation
Call Center
E Commerce
Customer Experience
Strategy
Change Management
Process Improvement
Call Centers
Senior Management Communications
Internal Communications
Management
Project Management
Six Sigma
Business Strategy
Crm
Cross Functional Team Leadership
Team Management
Product Management
Customer Service
Start Ups
Employee Engagement
Leadership
Account Management
Team Leadership
Business Development
Analytics
Performance Management
Business Process Improvement
Program Management
Business Analysis
Budgets
Operations Management
Vendor Management
Customer Satisfaction
Risk Management
Customer Retention
Coaching
Contact Centers
People Management
Mentoring
Operational Excellence
Strategic Partnerships
Strategic Planning
Financial Services
Project Planning
Training
New Business Development
Sales
FAQs about Margaret Megan Finnerty
What's the main profession of Margaret Megan Finnerty?
The expert is a Senior Director, Customer Services.
What jobs is Margaret Megan Finnerty a professional at?
Margaret Megan Finnerty is proficient at such jobs as Executive and Senior Director.
Where is Margaret Megan Finnerty located?
Margaret is currently located in Denver, Colorado.
Does the professional have the email address?
me**@yahoo.co.uk is The professional's email address.
How many companies did Margaret Megan Finnerty work at?
Margaret Megan Finnerty worked at 15 jobs.
Where has Margaret Megan Finnerty studied?
Margaret studied at the Open University from 2013 to 2017.
Are there any professional certifications Margaret Megan Finnerty has?
Margaret Megan Finnerty received the following certifications: Nps Certified, Prince 2 Practitioners (Certified), Fellowship, Affiliate Acoi Member, Member, Net Promoter® Experts, and Chartered Management Institute.
What is the industry that Margaret Megan Finnerty is connected to?
Margaret works in Human Resources industry.