Marcus Stewart
Information Technology Service Delivery Manager
Since 2019, Marcus Stewart has been working in Metropolitan St. Louis Sewer District 104, 104. Marcus is a competent Information Technology Service Delivery Manager with over 18 years of work experience. According to Marcus's CV and work profile, this expert has worked at more than nine companies with diverse backgrounds and got different skills. Marcus studied at the Saint Louis Community College - Florissant Valley. This professional received the following certifications: Itil Support\Restore Practitioner and Itil V3 Certfication. Marcus can be found in Florissant, Missouri – where this professional currently lives. Find this person's current contacts with our search.
Name variants:
Mark Stewart
Last updated Jun 06, 2024
Contact Information
Last Update
Jul 13, 2022
Email
ms**@mercy.com, st**@gmail.com
Location
Florissant, MO
Workplace
Information Technology Service Delivery Manager
Saint Louis, MO
Industry
Utilities
Colleagues
Work History
Information Technology Service Delivery Manager
2350 Market St St, Louis, MO
from Mar 2019
Design Architect
3344 Mn 149, Eagan, MN
AOS is the leading technology solutions provider in the Midwest. AOS specializes in architecting, implementing and supporting an expansive portfolio of solutions. These offerings range from ...
from Jan 1, 2017
Technical Consultant
Virginia
Worked on ServiceNow configuration and customization efforts including (but not limited to), form tailoring, workflow design, report setup, data imports. Advise customers towards implementin...
Oct 2016 — Jan 2017
Itsm Consultant
420 Montgomery St, San Francisco, CA 94129
Assist with IT Service Management implementation within the enterprise IT organization. Create processes and implementation plan around Continual Service Improvement and Service Level Manage...
Apr 2016 — Oct 2016
Service Now Admin\Developer
200 west 2Nd St, Winston Salem, NC 27101
Created workflow designs in ServiceNow for the Service Catalog and Change Management process. Created and assisted staff with good process practices while gathering requirements from lines o...
Jan 2015 — Feb 2016
Itsm Servicenow Administrator
615 Elsinore Pl, Cincinnati, OH 45202
Conducted process design sessions with process owners for Incident, Change, Problem, Request and Configuration Management. Developed documentation of technical architecture that could be cle...
Jul 2014 — Dec 2014
Senior Analyst - Itsm
4901 Frst Park Ave St, Louis, MO
Service Management – Service Catalog Deliver IT Services Management (ITSM) solutions based on ITIL best practices that focus on the people, process, and technology. This includes all aspects...
Oct 2007 — May 2014
Senior Analyst - Team Lead
4901 Frst Park Ave St, Louis, MO
Supervised a staff of 26 IT analysts providing 24/7 support. Worked as Project Manager for our knowledge management implementation. Performed requirements gathering and vendor assessment as ...
Jan 2000 — 2007
Support Analyst
Repair and Rebuilt Thermal Transfer Printers. Install hardware and software on Win 98, Win NT workstations. Design Barcodes per industry and customer specifications. Test and troubleshoot ba...
Jan 1998 — Jan 2000
Occupations
Executive
Manager
IT Professional
Information Technology Specialist
Architect
Design Architect
Security
SharePoint Administrator
Operations Manager
IT Specialist
Designer
Network Systems Administrator
Network Administrator
Skills
Itil
It Service Management
Visio
Software Documentation
Bmc Remedy
Requirements Gathering
Healthcare Information Technology
Process Improvement
Project Planning
Sharepoint
Project Management
Business Analysis
Analysis
Access
Software Development Life Cycle
Problem Management
Data Analysis
Healthcare
Sdlc
Data Mining
Business Process Improvement
Knowledge Management
Business Intelligence
Statistics