Mackenzie Nelson has been a Senior Customer Success Manager at Guidespark since 2019. Additionally, the professional has professional experience at more than 17 companies using similar skills. Mackenzie has a total work experience of 28+ years. Mackenzie Nelson studied at the Saint Mary's University of Minnesota from 2008. Mackenzie Nelson can be found in San Jose, California – where the professional currently lives. You can find this expert's actual email address and phone number through our search.
Name variants:
Makenzie Nelson,
Mckenzie Nelson
Last updated Jun 05, 2024
Contact Information
Last Update
Jul 6, 2022
Email
ma**@umusic.com, mn**@userzoom.com
Location
San Jose, CA
Company
Workplace
Senior Customer Success Manager
Menlo Park, CA
Industry
Computer Software, Nonclassifiable Establishments
Colleagues
Work History
Senior Customer Success Manager
1400a Seaport Blvd SUITE 500, Redwood City, CA 94063
from Jul 2019
Senior Customer Success Manager
San Francisco, CA
Come join our Rainforest QA Customer Success team! You'll play an integral role in our success by growing accounts, building long-term relationships, and steering customers towards seamless ...
2018 — May 2019
Enterprise Customer Success Manager
10 Almaden Blvd SUITE 250, San Jose, CA 95113
Support customers with product onboarding & integrating UserZoom offerings into their UX or CX life-cycles
Closely develop customer relationships and provide ongoing strategies to ensure c...
Feb 2016 — Aug 2018
Customer Success Manager, Enterprise
1400a Seaport Blvd SUITE 401, Redwood City, CA 94063
Project Managed API integrations from concept to deployment, including but not limited to data verification and mapping.
Developed and executed enterprise a roll out training program to in...
Sep 2014 — Feb 2016
Enterprise Account Manager
1 Erdman Pl SUITE 102, Madison, WI 53717
Responsibilities included: Training customers on how Shoutlet could be used for engaging and activating customers across all social channels; provided Enterprise customers with Social Media/...
Jul 2012 — Sep 2014
Account Project Manager
340 Midland Rd SUITE 130, Janesville, WI 53546
Day to day contact for all Jewelry franchises Responsible for project cycle including scope, negotiations, and delivery
Nov 2011 — Mar 2012
Executive Assistant, Marketing and Product
902 Broadway, New York, NY 10010
Provided leadership and management of operational staff over three departments; direct, organize, and manage workflow for each department head. Organization of logistics for all internal an...
Feb 2011 — Sep 2011
Executive Assistant To Chief Marketing Officer
Managed CMO schedule, prepared expense reports, process invoices and coordinate travel
Prepared and distributed monthly reports for entire company re: artist roster, IGA artist and vendor ...
Sep 2009 — Jan 2011
Executive Assistant To Head of Marketing and Sales
Administrative Second Assistant to President of Marketing and Sales for Interscope, Geffen and A&M
Cataloged all released and unreleased music, movie, technology and social media outlets t...
Oct 2008 — Sep 2009
Sales and Marketing Coordinator
Tracking and facilitation of outbound and inbound leads
Distribution of Marketing and Sales material
Social Media advocate and content manager
Jun 2007 — Sep 2008
Assistant New Media Coordinator
Distribution of guerilla marketing at local music events Social Content Creation
2007 — 2008
Intern and Sales Associate
2407 west 24Th St, Kearney, NE 68845
Jun 2006 — Dec 2008
Education
2004 — 2008
Occupations
Executive
Manager
IT Professional
Computer Software Professional
Operations Manager
Software Developers
Skills
Social Media
Social Media Marketing
Marketing
Facebook
Marketing Management
Management
Account Management
Social Networking
Online Marketing
Business Development
Digital Marketing
Online Advertising
Customer Relationship Management
Team Building
Customer Service
Crm
Salesforce.com
Customer Retention
New Business Development
Creative Direction
Digital Media
New Media
Advertising
Event Management
Logistics
Travel Planning
Executive Support
Marketing Strategy
Customer Insight
Leadership
Enterprise Software