Luther Walker has been a Team Manager in Veritiv since 2018. Furthermore, this expert has professional experience at more than 19 companies using similar skills. Luther has a total work experience of 29+ years. Luther Walker studied at the Tuskegee University from 1995. This expert learned Spanish. Luther has the following certificates: All Lines Insurance Adjuster, License A267123, and State of Florida, License A267123. Nowadays Luther lives in Pico Rivera, California region. You can find Luther Walker's current email address and phone through SoftwareOfficial search.
Name variants:
Loot Walker,
Luth Walker
Last updated Jun 04, 2024
Contact Information
Workplace
Colleagues
Work History
Operations Manager
3733 University Boulevard Ct west, Jacksonville, FL 32217
Lead a team of 7 exempt Supervisors to ensure that SLAs are met on a monthly basis while ensuring staff is properly educated on current procedures while managing the inbound and outbound cal...
May 2017 — Jun 2018
Contact Center Operations Manager
2355 Waukegan Rd, Bannockburn, IL 60015
Mentored and empowered 3 direct report Supervisors, 13 Team leads and 130+ non-exempt employees while analyzing reports to monitor overall operations and performance of the Liability Claims ...
Jan 1, 2015 — Nov 2016
Warranty Customer Service Claims Manager
10151 Deerwood Park Blvd, Jacksonville, FL 32256
Succeeded as a manager in a high call volume (HCV) Call Center operations team of 2 Supervisors and 26 FTEs in the area of Warranty Insurance which increased service levels by 45%. Monitored...
2014 — 2015
Customer Service Claims Supervisor
10151 Deerwood Park Blvd, Jacksonville, FL 32256
Designed a training manual for the ongoing development of Team Leaders and associates. Monitored and maintained precise adherence to company guidelines as related to organizational operating...
May 2009 — Feb 2014
Unit and Sales Manager
3700 south Stonebridge Dr, Mckinney, TX 75070
Offered Life, Health and Variable Annuity insurance products to the public. Discuss and develop income replacement plans for families while in the office and field environment. Educated cust...
2008 — 2009
Customer Service Team Leader and Manager
Ohio
Successful in leading team-building efforts. Held team members accountable to exceeding behavioral expectations established in accordance with company's core values. Identified key corporate...
Jan 2005 — Jun 2008
Medical Claims Representative
Ohio
Established and maintained rapport with customers involving but not limited to ongoing treatment for injuries. Reviewed and researched medical bills and other incurred expenses for accurate ...
Jan 2003 — Dec 2004
Currently employed in a Supervisor role to supervise (manage) the unit
2000 — May 2009
Jacksonville, FL
Jun 1997 — Jun 2008
Immediate Response Representative and Casualty and Property Adjuster
Ohio
Estimated vehicle damage using appropriate software. Accurately estimated repair time while determining the reparability of sheet metal parts, structural and frame damage. Demonstrated abili...
Jun 1996 — Dec 2002
Education
1991 — 1995
Occupations
Executive
Manager
Operations Manager
Director of Operations
Health Specialist
Supervisors
Team Leader
Supervisor
Managers
Skills
Leadership
Customer Service
Insurance
Team Building
Training
Claim
Liability
Management
Claims Management
Property and Casualty Insurance
Process Improvement
Strategic Planning
Commercial Insurance
Underwriting
Subrogation
Life Insurance
Casualty Insurance
Claims Handling
Property Claims
Operations Management
Business Process Improvement
Sales
Microsoft Office
Risk Management
Recruiting
Vendor Management
Team Leadership
Coaching
Project Management
Microsoft Excel
Excel
MS Word
Visio
Outlook
Power Point.