Louella Calingo has been working as a E-Commerce Product Manager at Figs since 2018. Furthermore, this person has an employment history at more than six companies in the relevant field. Louella has a total work experience of four+ years. Louella Calingo studied at the University of California, Los Angeles from 2013 to 2015. This professional has the following certificates: Project Management: the Basics For Success. Currently Louella lives in Los Angeles, California region. You can find this expert's current phone number and email through our search.
Name variants:
Louella Calingo
Last updated May 29, 2024
Contact Information
Last Update
Jun 25, 2022
Email
lo**@wearfigs.com, lo**@dollarshaveclub.com
Location
Los Angeles, CA
Company
Workplace
Colleagues
Work History
E-Commerce Product Manager
2834 Colorado Ave SUITE 100, Santa Monica, CA 90404
Jun 2018 — Apr 2019
Senior Manager, Customer Experience Strategy and Analytics
2834 Colorado Ave SUITE 100, Santa Monica, CA 90404
Delivered weekly, monthly and ad hoc reporting on CX KPIs (volume, response times, issue types)
Assisted in developing FIGS CX Brand Voice
Partnered with marketing and product team on all...
Oct 2017 — Jun 2018
Manager of Quality Assurance and Special Projects, Member Services
P/O Box 5688, Marina Del Rey, CA
Provided visibility into overall agent quality in multi-channel support (email, chat, voice)
Advised on the optimization and scaling of the quality assurance program
Assisted in managing ...
Apr 2015 — Dec 2015
Intern
P/O Box 5688, Marina Del Rey, CA
Supported the VP of Member Services and Ops with various research projects, including onshore
outsource partner options and customer service landscape for other subscription-based services...
Aug 2013 — Mar 2015
Education
2013 — 2015
2011 — 2013
Occupations
Executive
Produce Manager
Production Manager
Skills
Quality Assurance
Customer Satisfaction
Customer Experience
Training
Organization Skills
Project Planning
Microsoft Office
Social Media
Social Media Marketing
Powerpoint
Public Speaking
Microsoft Powerpoint
Marketing
Customer Service
Marketing Strategy
Event Planning
Time Management
Leadership
Project Management
Customer Insight
FAQs about Louella Calingo
What's the main profession of Louella Calingo?
Louella Calingo is a Senior Product Manager.
What are the profession of Louella Calingo?
These person's professions are Executive and Produce Manager
Where is Louella Calingo located?
The professional is located in Los Angeles, California.
What is the professional's email?
The professional's email is lo**@wearfigs.com and lo**@dollarshaveclub.com.
How many companies did Louella Calingo work at?
Louella Calingo worked at six jobs.
What education does Louella Calingo have?
Louella studied at the University of California, Los Angeles from 2013 to 2015.
Are there any certifications, that Louella Calingo has?
The professional received the following certifications: Project Management: the Basics For Success.
Are there any industries, that Louella Calingo works in?
This person works in Apparel & Fashion industry.