Lisette Vance has been working as a Team Lead - Customer Service at Advent Financial Services since 2013. Moreover, this expert has an employment history at more than six companies in the related field. Lisette has a total work experience of 15+ years. Lisette Vance studied at the University of South Florida from 1990 to 1994. Now Lisette lives in Tampa, Florida region. Find Lisette Vance's actual phone and email through our search.
Name variants:
Elizabeth Vance
Last updated Jun 04, 2024
Contact Information
Last Update
Jul 10, 2022
Email
lm**@hotmail.com
Location
Tampa, FL
Company
Workplace
Team Lead - Customer Service
Kansas City, MO
Industry
Financial Services, Business Services
Colleagues
Work History
Team Lead - Customer Service
2114 Central St SUITE 600, Kansas City, MO 64108
Advent Financial provides a full suite of tax refund settlement and disbursement products for independent tax preparers. Advent's settlement products are integrated in most major tax prepara...
Dec 2013 — May 2014
Proofreader and Fact Checker
Proofreading is the reading of a galley proof or computer monitor to detect and correct production errors of text or art. Proofreaders are expected to be consistently accurate by default bec...
Jul 2012 — Nov 2013
Account Manager
1680 Capital One Dr, Mclean, VA 22102
Provided service to high value clients usually with multiple accounts, from personal to business use. Used my experience to make their experience smooth, easy and pleasant with the goal of s...
Feb 2011 — Dec 2011
Resort Sales
Lake Buena Vista, FL
Responsible for creating resort packages that best met the customer’s needs and desires. Disney specializes in creating magical experiences from start to finish and resort sales are the firs...
Oct 2010 — Feb 2011
Sales and Service and Bilingual
Ohio
Promoted from a Sales only position through Spanish Sales, Bilingual Services Sales/Service (blended) to Senior Bilingual Blended Representative. I was a Team Leader and consistently met and...
2005 — 2010
Senior Customer Service Representative
1680 Capital One Dr, Mclean, VA 22102
Provided financial solutions to prime account holders by offering a variety of products such as installment loans, credit cards, balance transfers, lines of credit, etc. I was also responsib...
1997 — 2004
Education
1990 — 1994
1986 — 1989
Occupations
Executive
Team Leader
Engineer
Customer Service
Sales Specialist
Client Service Officer
Accountant
Tax Preparer
Artist
Model
Logistics Supply Chain Professional
Writer
Proofreader
Operations Manager
Tax Accountant
Logistician
Skills
Proofreading
Customer Service
Customer Service Training
Cross Selling
Value Based Selling
Creative Problem Solving
Copy Editing
Writing Training Manuals
Team Building
Team Leadership
Morale Building
Creating Contests and Activities Designed To Teach and Build New Skills
Call Centers
Cold Calling
Bilingual English/Spanish
Flexible To Change
Organized Multi Tasker
Finding Unrealized Needs In A Sales Environment
Peer Mentoring
Mentoring New Hires
Data Analysis
Peer Coaching
Top Sales Performer
Powerpoint
Retention Strategies
Conflict Management
De Escalation Skills
Social Networking
Sales
Customer Experience
Best Practices Development
Travel Arrangements/Itineraries
Coaching For Quality and Metrics Balance
Rapport Building
Negotiation
Customer Retention
Presentation Development
Coaching and Feedback
Coaching
Time Management
Customer Satisfaction
Employee Training
Training
Crm
Analysis
Newsletters
Marketing
Vendor Management