Since 2020, Lisa Berns has been working in Disabled American Veterans located 612, 612. Lisa Berns is a qualified Membership Specialist with over 17 years of work experience. According to Lisa's CV and work profile, the professional has worked at more than seven companies with diverse backgrounds and got various skills. Lisa attended school at the North Country Community College from 1990. Lisa Berns can be found in Wilmington, North Carolina – where the professional currently lives. You can search for this person's contacts. We can also provide you with exhaustive contact information upon request.
Name variants:
Alice Berns,
Elisa Berns,
Elizabeth Berns,
Melissa Berns
Last updated Jun 03, 2024
Contact Information
Workplace
Membership Specialist
Newport, KY
Industry
Nonprofit Organization Management
Colleagues
Work History
Membership Specialist
3725 Alexandria Pike, Cold Spring, KY 41076
from May 2020
Quality Assurance Specialist
1790 Kirby Pkwy, Memphis, TN 38138
Reviewed and monitored incoming calls to the Customer Service Unit (CSU) to verify accuracy, customer satisfaction and CSR coaching opportunities while keeping a dispute rate of less than 2...
Mar 2015 — Nov 2015
Quality Assurance Analyst
1 Cvs Dr, Woonsocket, RI 02895
Conducted analysis identifying regulatory weaknesses of CVS PBM plans pertaining to Medicare Part D Guidelines for affected members.
Assisted with the development of grievance case procedu...
Jun 2012 — Jan 2015
Grievance Specialist
1 Cvs Dr, Woonsocket, RI 02895
Resolve Medicare Part D beneficiary grievances received via written correspondence, fax or call to Customer Service.
Research and identify plan benefits ensuring processes have been adhere...
Nov 2010 — May 2012
Csr I-Iii and Quality Review and Federal Employee Program
1 Cvs Dr, Woonsocket, RI 02895
Oct 2007 — Nov 2009
Medical Office Administrative Assistant
Key member of a thirteen-doctor medical practice.
Responsible for three areas including; medical transcription, insurance referrals (Prior Authorization for medications and procedures) and...
Nov 1994 — Oct 2003
Education
from 1990
1974 — 1979
Occupations
Executive
Office Administrator
Operations Manager
Skills
Management
Customer Satisfaction
Coaching
Pharmacy
Pharmaceutical Industry
Regulatory Affairs
Healthcare
Software Documentation
Employee Benefits
Process Improvement
Call Centers
Customer Service
Quality Assurance
Strategic Planning
Pharmacy Benefit Management
Analysis
Medicare
Sales
FAQs about Lisa Berns
What is the profession of Lisa Berns?
This professional's job is Membership Specialist
What are the main profession of The expert?
These person's professions are Executive and Office Administrator
Where is Lisa Berns currently located?
Lisa is located in Wilmington, North Carolina.
Where did Lisa Berns work?
The expert worked at Disabled American Veterans, Yard Designs.
What education does Lisa Berns have?
Lisa studied at the North Country Community College from 1990.
What languages does Lisa Berns speak?
Lisa Berns speaks English.
Are there any professional industries, that Lisa Berns works in?
This person works in Consumer Services industry.
What are special skills of Lisa Berns?
This professional has skills in the following areas: Management, Customer Satisfaction, Coaching, Pharmacy, Pharmaceutical Industry, Regulatory Affairs, Healthcare, Software Documentation, and Employee Benefits.