Since 2015, Lianne Williams has been working in Rethink First based 4, 4. This expert is a competent Director of Client Operations with over nine years of work experience. According to Lianne's resume and work profile, this person has worked at more than five companies with numerous backgrounds and gained different skills. Lianne attended school at the State University of New York at New Paltz from 1988 to 1994. Lianne can be found in New York, New York – where this professional is currently located. You can search for Lianne's email address and number. We can also provide you additional contact information upon request.
Name variants:
Lianne Williams
Last updated Jun 03, 2024
Contact Information
Last Update
Jan 29, 2016
Email
li**@gmail.com, lw**@plumbenefits.com, li**@rethinkcanada.com
Location
New York, NY
Company
Workplace
Director of Client Operations
New York, NY
Industry
Information Technology and Services
Colleagues
Work History
Director of Client Operations
49 west 27Th Street Dr FLOOR 8, New York, NY 10001
Customer Experience: Collaborated with Customer Success team, Sales and Marketing to create an optimal user experience. Utilized feedback from B2B, B2C surveys and NPS scores to make website...
Sep 2015 — Aug 2019
Customer Operations Manager
535 8Th Ave, New York, NY 10018
Performed general managerial functions for 15 inbound and outbound call center customer service representatives. Responsibilities included staffing, training, developing, motivating, coachin...
Apr 2013 — Mar 2014
Customer Service Manager
535 8Th Ave, New York, NY 10018
Customer Service: Supervised 15 call inbound and outbound center customer service representatives on live chat, email, and telephone. Provided timely and effective communication to customer ...
Apr 2008 — Mar 2012
Education
1988 — 1994
1988 — 1994
Occupations
Executive
Operations Manager
Director of Operations
Accountant
Account Manager
Marketer
Advertising Professional
Advertising Sales Agent
Skills
Salesforce.com
Account Management
Digital Marketing
Sales
Demand Tools/Crm Fusion
Crm
Marketing Strategy
Social Media
Management
Strategic Partnerships
Marketing
Online Advertising
Email Marketing
Social Media Marketing
Integrated Marketing
New Business Development
Direct Marketing
Event Management
Digital Media
Trade Shows
Event Planning
Leadership
Training
Business Development
Public Relations
Marketing Communications
Public Speaking
Call Centers
Lead Generation
Exacttarget
Customer Service
Entertainment
Facebook
Exact Target
Strategic Planning
Online Marketing