Lawrence Cox

Director, Call Center

We found the following information about Lawrence Cox at Daon, where this expert has worked as a Director, Call Center since 2017. Lawrence's total work experience is over 25 years, during which time Lawrence had at least nine jobs at different companies to develop skills. Lawrence studied at the Colorado Technical University from 2015 to 2017. Lawrence Cox currently lives in Chicago, Illinois. You can contact with Lawrence by looking for phone or email address or get additional information by requesting access to their further details from SoftwareOfficial.
Name variants:
Laurence Cox
Last updated Jun 02, 2024

Contact Information

Last Update
Jul 7, 2022
Email
lc**@naahq.org, lc**@ctuonline.edu, lc**@aains.com
Location
Chicago, IL
Company

Workplace

Daon
Director, Call Center

Industry

Computer Software

Work History

Director, Call Center

4097 Monument Corner Dr SUITE 550, Fairfax, VA 22030
Oct 2017 — Mar 2018

Assistant Director, Admissions

Orange, CA
Apr 2017 — Oct 2017

Supervisor, Underwriting

2211 Butterfield Rd SUITE 200, Downers Grove, IL 60515
Oversee the operation of taking all new reports of loss and payment processing Be able to look at current workflows and improve upon them Approve and monitor time sheets for direct report...
Oct 2015 — Apr 2017

Student Manager

231 Martingale Rd, Schaumburg, IL 60173
Oct 1, 2014 — Oct 2015

Re-Entry Admissions Advisor

Apr 2010 — Oct 2014

Marketing Associate

Sep 2008 — Apr 2010

Technical Support Supervisor, Call Center

400 Atlantic St, Stamford, CT 06901
Served customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff Managed a team of 15-25 agents; performance evaluations...
Jul 2007 — Jul 2008

Student Manager

2000 — Oct 2014

Director, Member Support Services

4300 Wilson Blvd #800, Arlington, VA 22203

Education

Bachelor of Arts in Business Administration - Management

from 2015

Associate of Arts in Business Administration

from Jan 2014

High School Diploma

from Jun 2007

Occupations

Executive
Director
Organization Management
Non-Profit
Deputy Director
Operations Manager
Deputy Manager
Chief Executive

Skills

Admissions
Customer Service
Staff Development
Leadership Development
Sales
Higher Education
Training
Leadership
Customer Retention
Public Speaking
Team Building
Adult Education
Interviews
Enrollment Management
Student Financial Aid
Microsoft Office
Student Affairs
Student Recruiting
Strategic Planning
Coaching
Management
Career Counseling
Time Management
Budgets
Microsoft Excel
Powerpoint
Teaching
Recruiting
E Learning
Call Centers
Campusvue
Employee Training
College Recruiting
Educational Leadership
Outlook
Project Management
Account Management
Sales Management
Marketing Communications
Analysis
Marketing
Project Planning
Organizational Development
Business Development
Salesforce.com
Onboarding
Customer Experience
Performance Appraisal
Teamwork
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