Lauren Demarte

Director of Customer Success

We found the following information about Lauren Demarte at Narvar, where this professional has worked as a Director of Customer Success since 2019. Lauren's total work experience is over ten years, during which time Lauren Demarte had at least 14 jobs at different companies to develop professional skills. Lauren studied at the University of Melbourne to 2010. This professional received the following certifications: Prince2 Foundation, Preventing Workplace Harassment, and Emtrain. Lauren Demarte is skilled in Italian. Lauren currently lives in San Francisco, California. You can contact with Lauren by searching for phone number or email address or find additional info by requesting access to Lauren's further details.
Name variants:
Lauryn Demarte
Last updated May 29, 2024

Contact Information

Last Update
Jul 1, 2022
Email
lo**@gmail.com, la**@gmail.com
Location
San Francisco, CA
Company

Workplace

Narvar
Director of Customer Success

Industry

Internet

Work History

Director of Customer Success

San Francisco, CA
Leading Narvar's customer experience offering for 600+ brands across the US; owning onboarding, retention, expansion and advocacy for Narvar's enterprise customers. Delivering scalable, repe...
from Jan 2019

Director of Customer Success

101 Montgomery St, San Francisco, CA 94129
Owned full-cycle customer experience for SMB, mid-market and enterprise clients, from pre-sale scoping and implementation through to upsell, advocacy and renewal. Achieved negative revenue c...
Mar 2018 — Nov 2018

Senior Manager, Strategic Accounts

San Francisco, CA
Led distributed team to onboard, retain and upsell SaaS solutions with Yelp Reservations' elite clients in San Francisco, New York, LA and Chicago. Developed playbook for white-glove custome...
Jul 2017 — Jan 2018

Senior Manager, Account Management

140 New Montgomery St, San Francisco, CA 94105
Our mission is to keep you from having to cook, shop or wear pants. Eat24.com. Order today, leftovers tomorrow. Did you just solve dinner twice Yes you did. Science!Over 30,000 restaurants i...
Jan 2016 — Jul 2017

Project Manager, Eat24

140 New Montgomery St, San Francisco, CA 94105
Led large cross-functional financial project, decreasing company liability by 99% in 4 months. Implemented first org-wide training sessions for client success managers. Developed and present...
Sep 2015 — Dec 2015

National Account Manager

140 New Montgomery St, San Francisco, CA 94105
In this role I work closely with key enterprise national accounts to maximize ROI from Yelp's advertising products. By providing best-practice content, product and process recommendations, ...
May 2014 — Sep 2015

Group Digital Project Manager

Reporting to the CIO, in this role I was responsible for planning and delivering all digital and e-commerce projects across the Sportsgirl, Sussan and Suzanne Grae brands. I defined and roa...
Mar 2012 — Dec 2013

Senior Producer

As Senior Producer at igloo, I was responsible for managing and implementing multiple concurrent projects for key accounts, including Cancer Council Victoria, Hardie Grant Publishing, VicHe...
Sep 2011 — Apr 2012

Program Manager

As Program Manager, I was responsible for profitably achieving the business objectives of key accounts including Hoyts, Simplot, OfficeMax, and FlyBuys and ensuring client satisfaction a...
Mar 2010 — May 2011

Producer

Jul 1, 2008 — May 1, 2010

Web Writer and Editor

Nov 1, 2007 — Jul 1, 2008

Account Executive

Oregon
2007 — 2007

Advertising Co-Ordinator

2006 — 2007

Director of Customer Success

975 north California Ave, Palo Alto, CA 94303

Education

Occupations

Executive
Director
IT Professional
Information Technology Specialist
HR Specialist
Human Resources Specialist
Operations Manager
IT Specialist
Recruitment

Skills

Digital Strategy
Digital Marketing
E Commerce
Management
Cms
Strategy
Content Strategy
Project Management
Integrated Marketing
Online Advertising
Email Marketing
Content Management
Advertising
Web Content Management
Team Leadership
Leadership
Online Marketing
Digital Media
Stakeholder Management
Customer Service Management
Marketing Strategy
Account Management
Customer Relationship Management
Cross Functional Team Leadership
Business Process Improvement
Program Management
Team Building
Customer Service
Sales Operations
Strategic Planning
Software As A Service
Vendor Management
Change Management
Sales
Marketing
Enterprise Software
Salesforce.com
Business Development
Start Ups
Nps
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