We found the following information about Lani Tiedemann at Pencal, where Lani Tiedemann has worked as a Account Representative since 2017. Lani's total work experience is over eight years, during which time this professional had at least four jobs at different places to develop professional skills. Lani studied at the Heald College from 2013 to 2013. Lani Tiedemann currently lives in Santa Clara, California. You can contact with Lani by looking for phone or email address or get further information by requesting access to Lani's further details.
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Lani Tiedemann
Last updated Jun 02, 2024
Contact Information
Workplace
Colleagues
Work History
Account Representative
Livermore, CA
Stay current with applicable ERISA and IRS rules and regulations
Audit, investigate and correct, if necessary, calculation and/or processing discrepancies, e.g., benefit eligibility, contr...
from Mar 2017
Supervisor
7979 Gateway Blvd, Newark, CA 94560
Responsible for coaching team of agents to ensure individual agents are performing against targets, reviewing their performance and coaching/training
Reported to the Call Center Manager an...
Jan 2014 — Feb 2017
Customer Service Representative
7979 Gateway Blvd, Newark, CA 94560
Obtained client information by answering telephone calls, calling out clients, verifying information and promote education
Determined eligibility by comparing client information to require...
Jan 2012 — Jan 2014
Customer Service and Team Lead
151 west 34Th St, New York, NY 10001
Met and made connections with customers, asking questions and listening to shoppers'; needs, then giving options and advice on meeting those needs
Inspired the customer to buy, celebrate t...
Jan 2009 — Dec 2012
Education
Occupations
Sales Specialist
Account Representative
HR Specialist
Human Resources Specialist
Supervisor
Agents
Executive
Manager
Operations Manager
Director of Operations
Engineer
Customer Service
Client Service Officer
Sport Trainer
Sports Trainer
IT Professional
Software Tester
Recruitment
Managers
Sports Trainers
Computer Specialist
Skills
Management
Training
Microsoft Office
Microsoft Excel
Leadership
Microsoft Word
Powerpoint
Customer Satisfaction
Research
Process Improvement
Project Management