Lambi Gersos has been a Director of Operations at Tcn Behavioral Health Services since 2017. Additionally, this expert has an employment history at more than six companies using similar skills. Lambi has a total work experience of 13+ years. Lambi Gersos studied at the University of Dayton from 1997 to 2002. Now Lambi lives in Dayton, Ohio region. Find this professional's current phone and email with SoftwareOfficial search.
Name variants:
Lambi Gersos
Last updated May 06, 2024
Contact Information
Workplace
Director of Operations
Xenia, OH
Industry
Construction, Mental Health Care, Individual/Family Services Specialty Outpatient Clinic
Colleagues
Work History
Director of Operations
452 west Market St, Xenia, OH 45385
from Oct 2017
Manager, Customer Support
Manage annual staffing of $1.2 million worth of salaries
Lead on project to improve overall Net Promoter Scores of flagship product. Initiated a “nurturing” program that netted a 7% increa...
Mar 2012 — Nov 2016
Team Performance Leader and Team Leader, Customer Support
Project Management agent initiative reorganizing department roles and responsibilities, reducing hours of support for products, and improving internal processes
Forecast call volume by ana...
Sep 2009 — Feb 2012
Senior Consultant and Consultant
Proactively mentored team members to facilitate their career path objectives as well as overcome any deficiencies in research skills or product knowledge
Created customer-facing monthly re...
Jun 2006 — Apr 2008
Senior Customer Support Representative, Legal Research Associate
Provided high quality telephonic Legal and News/Finance research assistance to premier customer Compiled data for Management Team and Product Managers to identify product improvements and im...
Apr 2004 — Jun 2006
Customer Support Representative, Legal Research Associate
Utilized research skills and product knowledge to assist customers with locating needed legal material as well as to educate them on the various benefits our products and services provided
Apr 2002 — Apr 2004
Education
1997 — 2002
1995 — 1997
1989 — 1994
Occupations
Executive
Director of Operations
Manager
Writer
Promoter
Partner
Counselor
HR Specialist
Recruitment
Artist
Model
Operations Manager
Chief Executive
Advisor
Skills
Management
Leadership
Customer Satisfaction
Product Management
Customer Support
Documentation
Analytical Skills
Customer Relationship Management
Troubleshooting
FAQs about Lambi Gersos
What is the profession of Lambi Gersos?
This professional's job is Director of Operations
What jobs is Lambi Gersos proficient at at?
The expert is proficient at such jobs as Executive and Director of Operations.
Where does Lambi Gersos live?
Dayton, Ohio is the place where Lambi Gersos currently lives
How many companies did Lambi Gersos work at?
The professional worked at six jobs.
Where has Lambi Gersos studied?
Lambi studied at the University of Dayton from 1997 to 2002.
Are there any industries, that Lambi Gersos is connected to?
Lambi Gersos works in Mental Health Care industry.
What are professional skills of Lambi Gersos?
This professional has the following skills: Management, Leadership, Customer Satisfaction, Product Management, Customer Support, Documentation, Analytical Skills, and Customer Relationship Management.