Since 2020, Kari T Mejia has been working in Thinkhr 1160, 1160. This person is an experienced Director, Customer Support with over 24 years of work experience. According to Kari's resume and work profile, this expert has worked at more than eight companies with diverse backgrounds and gained various skills. Kari attended school at the Heald College to 2005. This expert has professional certification as Ram Charan on Coaching High Potentials and this person has studied English. Kari can be found in Upland, California – where this expert currently lives. You can search for their contacts. We can also provide you with detailed contact information upon request.
Name variants:
Karen Mejia
Last updated May 31, 2024
Contact Information
Last Update
Jul 9, 2022
Email
ka**@gmail.com, ka**@workterra.com
Location
Upland, CA
Company
Workplace
Director, Customer Support
Pleasanton, CA
Industry
Human Resources, Nonclassifiable Establishments, Management Consulting Services
Colleagues
Work History
Account Executive and Implemention Project Manager
5675 Gibraltar Dr, Pleasanton, CA 94588
Understand the client business model and help them identify the ways our software can improve it. Manage the expectations of the client and internal teams to keep the project within scope an...
Feb 1, 2014 — Sep 2016
Call Center Manager
Managed the opening of a brand new call center, from setting up computers to hiring, training and monitoring performance of 60 agents.
Closely monitored agent escalations, system bugs, and...
Aug 2011 — Apr 2013
Program Manager - Oracle Partner Network Partner
Led efforts to draft and communicate project plan for transition of work from legacy Sun Customer
Contact Centers to OPN Partner Business Centers.
Communicated Team membership, key milest...
Jan 2009 — Sep 2010
Program Manager
3401 Hillview Ave, Palo Alto, CA 94304
Drove business support process improvements
Channel Subject matter expert
Call Center Manager
Jan 2001 — Feb 2010
Program Team Liaison - Technologist - Partner and Customer Care
3401 Hillview Ave, Palo Alto, CA 94304
Drove business support process improvements
Owned relationship with chat vendor to make improvements to increase customer satisfaction in
live chat interactions and metrics to track key K...
Jan 2009 — Feb 2010
Manager
Served as escalation point for Level 0 customer support team
Liaison between Level 0 support and IT support teams.
Analyze and refine business support processes to ensure customer satisfa...
Jan 2006 — Jan 2009
Level 0 Support and Webmaster
3401 Hillview Ave, Palo Alto, CA 94304
Provide customer support for three web-based e-mail aliases
Update User accounts, reset passwords and create user accounts
Follow test cases for applications in alpha, beta and production...
Jan 2000 — Jan 2006
Education
Occupations
Executive
Director
IT Professional
Information Technology Specialist
Sales Specialist
Account Service Manager
Project Manager
Artist
Model
Health Specialist
Certified Nurse Aide
Lawyer
Advocate
Operations Manager
IT Specialist
Client Service Officer
Customer Service
Project Managers
Nurse
Nurse Practitioner
Jurist
Legal Counsel
Skills
Management
Process Improvement
Cross Functional Team Leadership
Program Management
Project Management
Training
Software Documentation
Vendor Management
Business Process
Enterprise Software
Account Management
Analysis
Partner Management
Integration
Pre Sales
Professional Services
Leadership
Salesforce.com
Customer Service
Sun
Virtual Teams
Team Building
Business Process Improvement
Saas
Crm
Employee Training
Cloud Computing
Human Resources
L&D
Staff Development
Training and Development
Mentoring
People Development
Coaching
Employee Learning and Development
Customer Experience
Customer Satisfaction
Contact Centers
Information Technology
Strategy
Product Management
Microsoft Excel
Microsoft Office
Gainsight
Tableau
Calendly
Global Teams
8X8
FAQs about Kari T Mejia
What is the main profession of Kari T Mejia?
Kari is a Director, Customer Support.
What jobs is Kari T Mejia a professional at?
The expert is a professional Executive and Director jobs.
Where does Kari T Mejia live?
Kari currently lives in Upland, California.
What is the expert's email?
Kari's email is ka**@gmail.com and ka**@workterra.com.
Where did Kari T Mejia work?
This person worked at Thinkhr, Workterra.
What education does Kari T Mejia have?
Kari studied at the Heald College to 2005.
Are there any certifications, that Kari T Mejia has?
The expert received the following certifications: Ram Charan on Coaching High Potentials.
What languages does Kari T Mejia speak?
Kari T Mejia speaks English.