We found the following information about Justin Schroeder at Cpacket Networks, Inc., where Justin Schroeder has worked as a Director Global Support since 2018. Justin's total work experience is over 14 years, during which time this person had at least four jobs at different companies to develop skills. Justin studied at the California State University, Stanislaus from 2018 to 2019. Currently, Justin is located in Modesto, California. You can contact with Justin by searching for phone number or email or get additional information by requesting access to Justin Schroeder's further details.
Name variants:
Jus Schroeder,
Just Schroeder
Last updated May 30, 2024
Contact Information
Last Update
Jul 1, 2022
Email
ju**@cpacket.com, ju**@proceranetworks.com, ju**@cpacket.com
Location
Modesto, CA
Company
Workplace
Director Global Support
Mountain View, CA
Industry
Computer Networking, Mfg Computer Peripheral Equipment
Colleagues
Work History
Global Customer Advocacy Director
47448 Fremont Blvd, Fremont, CA 94538
Primary
Increased team productivity from 40 to 96% by realigning team goals and individual targets
Decreased case backlog by 47% by enforcing weekly regional case reviews
Reduced case ag...
Apr 1, 2015 — May 2018
Global Customer Advocacy Manager
47448 Fremont Blvd, Fremont, CA 94538
Manage our Level 1 and Level 2 (shared) support team (20+ people) including hiring, training, being a technical resource, case management and review, and ensuring processes are being follow...
Oct 1, 2012 — Apr 2015
Solution Engineer and Senior Tac Engineer
47448 Fremont Blvd, Fremont, CA 94538
I worked with the sales team by providing technical demonstrations of our products. I supported prospective customers in their trials with installation, configuration, and training. I also w...
Apr 2004 — Oct 2012
Education
2018 — 2019
1993 — 1994
1991 — 1995
Occupations
Executive
Director
IT Professional
Computer Network Consultant
Operations Manager
Computer Consultant
IT Consultant
Skills
Routing
Ipv6
Ip
Deep Packet Inspection
Tcp/Ip
Bgp
Qos
Network Architecture
Networking
Ethernet
Telecommunications
Ospf
Network Design
Sip
Wireless
Switches
Linux
Internet Protocol
Snmp
Internet Protocol Suite
Customer Support
Team Leadership
Wireless Technologies
Outsourcing Management
Process Management
Team Management
Distributed Team Management
Customer Relationship Management
Leadership
Continuous Process Improvement
Cross Functional Team Leadership
Internal Process Development
Organizational Leadership
Customer Service
Kpi Implementation
Kpi Reports
Kpi Dashboards
Computer Networking
Technical Support
Rma
Troubleshooting
Computer Hardware
Analytics
Call Center Development
Management
Customer Satisfaction
Customer Surveys
Network and Information Technology
Business Strategy
FAQs about Justin Schroeder
What is the main profession of Justin Schroeder?
This professional's job is Director Global Support
What jobs is Justin Schroeder a professional at?
Justin Schroeder is proficient at such jobs as Executive and Director.
Where does Justin Schroeder live?
Justin lives in Modesto, California.
Does Justin Schroeder have the email address?
ju**@cpacket.com and ju**@proceranetworks.com is Justin Schroeder's email address.
Where did Justin Schroeder work?
Justin Schroeder worked at Cpacket Networks, Inc., Procera Networks.
What education does Justin Schroeder have?
Justin studied at the California State University, Stanislaus from 2018 to 2019.
What is the industry that Justin Schroeder worked in?
Justin works in Computer Networking industry.
Are there any skills Justin Schroeder has?
This professional has skills in the following areas: Routing, Ipv6, Ip, Deep Packet Inspection, Tcp/Ip, Bgp, Qos, Network Architecture, Networking, Ethernet, Telecommunications, Ospf, Network Design, Sip, Wireless, and Switches.