We found the following information about Justin Busby at Yakima Valley Community College, where this person has worked as a Helpdesk Manager, Technology Services since 2014. Justin's total work experience is over 15 years, during which time this person had at least six jobs at different places to develop professional skills. Justin studied at the Yakima Valley College from 2015 to 2021. This expert received the following certifications: Itil Foundations, Network Pro, and Vmware Horizon 7: Install, Configure, Manage [V7.3}. Justin Busby is skilled in English. Currently, Justin is located in Yakima, Washington. You can contact with Justin by looking for phone or email or get additional info by requesting access to the person's further details from us.
Name variants:
Jus Busby,
Just Busby
Last updated May 29, 2024
Contact Information
Last Update
Jul 8, 2022
Email
jb**@solaritycu.org
Location
Yakima, WA
Company
Workplace

Helpdesk Manager, Technology Services
Yakima, WA
Industry
Higher Education
Colleagues
Work History
Helpdesk Manager, Technology Services
Yakima, WA
Salesforce / RemedyForce Administrator
CRM Management
Manage (IT Service Management) Ticket
Manage Coordination on Projects in Smartsheet
Resolution and Documentation
Trend & Analysis ...
Jun 2014 — Mar 2019
Core Support Specialist
P/O Box 2922, Yakima, WA
Core support for all 9 branches
Daily Operations Processing of Symitar Core System
Manage Physical & Virtual Security of Data
Manage & Record Daily Backups
Provide Training Support for ...
Oct 2012 — Oct 2013
Systems Support Specialist and Asp Coordinator
Lead Planning for Data Center Design & Management
Develop Data Processing & Operations Documentation
Coordinate Maintenance with 3rd Party Vendors
Strategic Planning of Data Center Upgra...
May 2008 — Aug 2012
Tier 2 Us Repair Depot and Imac
Create daily issue schedules & delegate workload
Develop universal process documentation
Coordinate hardware repair /warranty of incoming computer assets
Onsite Desktop Hardware & Softwa...
Jul 2007 — May 2008
Tier 3 Escalations Engineer
1 Microsoft Way, Redmond, WA
Create, Manage, and Update XBOX360 Database used for tracking issues and trends.
Sort, File, Scan, and Respond to all incoming escalations from white mail, fax, and email.
Resolve Issues ...
Feb 2006 — Apr 2006
Tier 3 Enterprise Data Help Desk
Provide world class data end troubleshooting to IT Administrators comprised of predominantly Fortune 500 companies, government, and several public safety agencies nationwide
Manage multipl...
Feb 2002 — Feb 2006
Education
2015 — 2021
2000 — 2002
1995 — 1999
Occupations
Executive
Manager
IT Professional
SalesForce Administrator
Treasurer
Information Technology Specialist
Sales Specialist
Support Specialist
Security
Operations Manager
Database Administration Professional
Database Administrator
Financial Officer
Financial Manager
IT Specialist
Client Service Officer
Customer Service
Skills
Technical Support
Troubleshooting
Networking
Software Documentation
Data Center
Management
Telecommunications
Project Management
Help Desk Support
Hardware
Citrix
Process Improvement
Enterprise Software
Wireless Networking
Active Directory
Windows Server
Wireless
Switches
Call Centers
Vendor Management
Network Administration
Network Design
Computer Network Operations
Program Management
Technical Training
Technical Writing
Customer Satisfaction
Smartsheet
Microsoft Project
Salesforce.com Administration
Process Flow Documentation
New Hire Orientations
New Hire Training
Interviewing
Employee Training
Scheduling
Remedyforce
FAQs about Justin Busby
What's the profession of Justin Busby?
This professional's job is Information Technology And Services
What are the profession of The expert?
These person's professions are Executive and Manager
Where does Justin Busby live?
Justin currently lives in Yakima, Washington.
Does Justin have the email address?
jb**@solaritycu.org is The professional's email address.
Where did Justin Busby work?
The expert worked at Yakima Valley Community College, Solarity Credit Union.
Where has Justin Busby studied?
Justin studied at the Yakima Valley College from 2015 to 2021.
What are the certifications of Justin Busby?
This expert received the following certifications: Itil Foundations, Network Pro, Vmware Horizon 7: Install, Configure, Manage [V7.3}, Coaching & Developing Employees, and Deliver Employee Feedback.
What languages does Justin Busby speak?
Justin Busby speaks English.