With work experience over 21 years, this professional is now working at Eugene Water & Electric Board (Eweb) that is based in 252 as a Chief Customer Officer. Julie received his education from 1987 to 1991 at the Oregon State University. Julie lives in Eugene, Oregon. To contact Julie, you can search for their phone or email or get further info by requesting access to their further details on SoftwareOfficial.
Name variants:
Julia Mcgaughey,
Julianne Mcgaughey,
Juliet Mcgaughey
Last updated May 30, 2024
Contact Information
Last Update
Jul 8, 2022
Email
ju**@eweb.org, jm**@symantec.com
Location
Eugene, OR
Workplace
Colleagues
Work History
Chief Customer Officer
500 east 4Th Ave, Eugene, OR 97401
from Jan 2020
Director, Americas Sales Contact Center and Smb Sales
350 Ellis St, Mountain View, CA 94043
Lead teams taking inbound calls, chats, and emails from customers and partners
Sell new and renewal business direct and through our channel partners
Responsible for $6M annually in sub-$1...
Oct 2015 — May 2016
Director, Americas Sales Contact Center and Customer Care
350 Ellis St, Mountain View, CA 94043
Led Sales Contact Center teams taking inbound pre-sales calls, chats, and emails from customer and partners related to products, pricing, and licensing scenarios - Led Customer Care teams ta...
Sep 2014 — Oct 2015
Director, Partner Programs and Lead Management
350 Ellis St, Mountain View, CA 94043
Met with Partner Executives to help optimize the value of their Symantec relationship
Introduced and drove quarterly revenue generating programs to our partners and sales teams
Collaborat...
Aug 2013 — Sep 2014
Director, Commercial and Channel Inside Sales
350 Ellis St, Mountain View, CA 94043
Created and expanded the Inside Sales, Channel, Lead Management, and Contact Center teams through organic growth and acquisition - Led national Sales and Customer Support teams of up to 150 ...
Apr 2006 — Aug 2013
Manager, Channel Inside Sales and Leads Management
350 Ellis St, Mountain View, CA 94043
Introduced the Inside Partner Account Management model, adding over 5,000 new Commercial and SMB resellers to the program
Consistently over-achieved on revenue and growth plans; qualified ...
Jan 1998 — Apr 2006
Supervisor, Customer Service
350 Ellis St, Mountain View, CA 94043
Delivered product and process training to Customer Care and Partner teams - Optimized the customer experience through reduced hold times, increased first call resolution, improved self-servi...
Jul 1995 — Jan 1998
Education
1987 — 1991
1989 — 1989
Occupations
Executive
Director
Operations Manager
Skills
Saas
Channel Partners
Sales Enablement
Solution Selling
Cloud Computing
Salesforce.com
Enterprise Software
Go To Market Strategy
Demand Generation
Sales Process
Partner Management
Lead Generation
Professional Services
Strategic Partnerships
Storage
Account Management
Virtualization
Software Industry
Direct Sales
Sales Management
Customer Service
Leadership
Leadership Development
Cross Functional Team Leadership
Data Center
Security
Microsoft Office
Change Management
Business Planning
Team Building