We found the following information about Julie Mcconaha at Ensign-Bickford Industries, Inc., where Julie Mcconaha has worked as a Manager, Itsm since 2019. Julie's total work experience is over 11 years, during which time this professional had at least six jobs at different places to develop skills. This person received the following certifications: A+ Certification * Mcp * Mcdst and Springfield Technical Community College. Julie currently is located in Montgomery, Massachusetts. You can contact with Julie by looking for phone number or email or find additional info by requesting access to Julie's additional details from SoftwareOfficial.
Name variants:
Julia Mcconaha,
Julianne Mcconaha,
Juliet Mcconaha
Last updated May 26, 2024
Contact Information
Last Update
Jun 30, 2022
Email
jm**@brooksbrothers.com
Location
Montgomery, MA
Company
Workplace
Manager, Itsm
Weatogue, CT
Industry
Mechanical or Industrial Engineering
Colleagues
Work History
Service Desk Manager
521 Cromwell Ave, Rocky Hill, CT 06067
Direct Help Desk operations for Global Helpdesk Services, managing high performance teams consisting of 3 Team Leads, 2 Assistant Leads and 47 Help Desk Analysts that service 25+ customers r...
from Sep 2016
Manager, Technical Support
346 Madison Ave, New York, NY 10017
Direct help desk operations, drive and support change, and lead projects and programs for a global transformation initiative. Assist Italy and Hong Kong IT units. Oversee team / store traini...
Jan 2014 — Feb 2016
Help Desk Consultant -Tier 1 and 2
346 Madison Ave, New York, NY 10017
Provided tier-3 technical support. Hand-selected to serve on global transformation team. Staff: 2 networking professionals Support: PV Transit Authority and Valley Area Transit (100s of end ...
2011 — 2013
Help Desk Analyst
Managed networking team and contracted IT staff. Maintained PCs and security, troubleshot computers, and managed inventory control, compliance, and audits for this government-funded organiz...
2007 — 2011
It Administrator
Managed computer network, hardware, and software as well as software training for employees, database management, and policy implementation. Developed and maintained website.
2004 — 2007
Occupations
Executive
Manager
Analysts
Artist
Entertainment Professional
Operations Manager
Entertainer
Skills
Customer Service
Management
Technical Support
Retail
Team Building
Training
Windows 7
Computer Hardware
Pos
Sales
Process Improvement
Leadership
System Administration
Help Desk Operations
Project Management and Rollout
System Security
Disaster Recovery
Loss Prevention
Point of Sale Systems
Team Building and Leadership
Training and Mentoring
End User Training
Vendor Relations and Negotiations
Network Security
System Implementation and Upgrades
Retail Sales
Global Change Initiatives
Compliance and Audits
Network Administration
Business Impact Analysis
Voice and Data Services
Disaster Recovery Planning
Visual Merchandising
Inventory Management
Merchandising
Business Process Improvement
Vendor Management
Major Incident Management
Itil
Team Leadership
Information Technology
Project Management
Strategic Planning
Communication
Technology Change Management