Jozette A Gaiters

211 Contact Center Operations Manager

We found the following information about Jozette A Gaiters at United Way For Southeastern Michigan, where Jozette has worked as a 211 Contact Center Operations Manager since 2018. Jozette's total work experience is over 20 years, during which time this person had at least four jobs at different places to develop skills. Jozette A Gaiters studied at the Spring Arbor University from 2004 to 2006. Jozette is experienced in English. Detroit, Michigan is the place where this professional presently lives. You can search for Jozette's phone number and email. We can also provide you with additional contact information upon request.
Name variants:
Jozette Gaiters
Last updated May 26, 2024

Contact Information

Last Update
Jun 23, 2022
Location
Detroit, MI

Workplace

United Way for Southeastern Michigan
211 Contact Center Operations Manager

Detroit, MI

Industry

Nonprofit Organization Management, Individual/Family Services, Social Services

Work History

211 Contact Center Operations Manager

660 Woodward Ave SUITE 300, Detroit, MI 48226
from May 2018

Adjunct Professor, Spring Arbor University

Sau
from 2017

Customer Care Manager and Area Manager

Philadelphia, PA
2007 — 2016

Customer Service Manager

Philadelphia, PA
1996 — 2007

Occupations

Executive
Operations Manager
Director of Operations
Professor
Associate Professor
Lecturer
Postsecondary Teacher

Skills

Team Building
Leadership
Management
Team Leadership
Telecommunications
Customer Service
Training
Process Improvement
Call Centers
Customer Satisfaction
Strategic Planning
Coaching
Customer Retention
Contact Centers
Vendor Management
Project Management
Program Management
Change Management
Customer Experience
Sales
Time Management
Organizational Management
Policy and Procedure Development
Performance Analysis
Recruiting and Hiring
Revenue and Financial Reporting
Revenue Growth and Expense Management
Supervising Management Teams
Performance and Goals
Cross Functional Team Leadership
Performance Management
Account Management
Microsoft Office
Troubleshooting
Recruiting

FAQs about Jozette A Gaiters

What is the main profession of Jozette A Gaiters?

Jozette is a 211 Contact Center Operations Manager.

What jobs is Jozette a professional at?

The expert is a professional such jobs as Executive and Operations Manager.

Where does Jozette A Gaiters currently live?

Jozette lives in Detroit, Michigan.

How many companies did Jozette A Gaiters work at?

The professional worked at four jobs.

What education does Jozette A Gaiters have?

Jozette studied at the Spring Arbor University from 2004 to 2006.

What languages does Jozette A Gaiters speak?

Jozette A Gaiters speaks English.

Are there any professional industries, that Jozette A Gaiters is connected to?

This professional works in Information Services industry.

What are professional skills of Jozette A Gaiters?

Jozette has the following skills: Team Building, Leadership, Management, Team Leadership, Telecommunications, Customer Service, Training, Process Improvement, and Call Centers.
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