With work experience over 14 years, Jonathan A Hicken is currently working at Homeless Services Center that is located in 1290 as a Director of Development. Jonathan received his education from 2005 to 2009 at the University of California, San Diego. Jonathan A Hicken speaks proficiently two languages: English and Spanish. This professional is located in Santa Cruz, California. To contact directly with Jonathan, you can look for their phone number or e-mail or receive exhaustive information by requesting access to this professional's additional details on this webpage.
Name variants:
Jon Hicken,
Jonny Hicken
Last updated May 24, 2024
Contact Information
Last Update
Jul 11, 2022
Email
jo**@gmail.com
Location
Santa Cruz, CA
Company
Workplace
Director of Development
Santa Cruz, CA
Industry
Nonprofit Organization Management
Colleagues
Work History
Director of Development
115b Coral St, Santa Cruz, CA 95060
Raised $1.5 million in first six months towards a $1.8 million FY goal
Designed & implemented 18-month marketing and fundraising roadmap (ongoing)
Built the organization's first Major Don...
from Jul 2019
Director of Development and Partnerships at the Santa Cruz Mah
705 Front St, Santa Cruz, CA 95060
I applied Sales and Customer Success methodologies from Silicon Valley to create a unique recipe for nonprofit fundraising. The results are exciting:
Exceeded fundraising targets in 11 out...
Jun 2016 — Jun 2019
Co Founder
LiftRed is a San Francisco Bay Area tech startup that brings cloud privacy and control to the physical address world. By creating an abstracted information layer, LiftRed users can select a ...
Jan 2016 — May 2017
Director of Customer Success and Operations
690 5Th St, San Francisco, CA 94158
Two consecutive years of exceeding retention and expansion goals
Built and led a team that was responsible for renewing $30 million in annual recurring revenue among Small Business, Mid Ma...
Jun 1, 2014 — Jun 2016
Director of Research
690 5Th St, San Francisco, CA 94158
Built team from 1 to 40+ researchers who conducted 150+ reports per week
During tenure, billable hour utilization best predictor of retention and expansion
95% of customers opting to purc...
Feb 2013 — Sep 2014
Senior User Experience Researcher
690 5Th St, San Francisco, CA 94158
Oct 1, 2011 — Feb 1, 2013
Field Research Manager
9500 Gilman Dr, La Jolla, CA 92093
Psychiatry Department, Division of Global Public Health. San Diego-Tijuana, public health study in the border region.
Dec 2010 — Mar 2011
Education
2005 — 2009
Occupations
Executive
Development Director
Board Member
HR Manager
Management Team Executive
Operations Manager
Skills
Team Leadership
Qualitative Research
User Experience
Customer Success
Research
Business Strategy
Quantitative Research
Operations Management
Research Management
Management
Relationship Management
Usability Testing
Renewals
Leadership
Account Management
Data Analysis
Public Speaking
Customer Engagement
Survey Design
Market Research
Project Management
Social Media
Hiring
Analytics
Research Design
Start Ups
Statistics
Budgeting and Forecasting
Immigration
Fundraising
Grant Writing
Partnerships
Business Development
Volunteer Management