We found the following information about Jonathan Bender at Quality Ip, where this person has worked as a Helpdesk Technician since 2018. Jonathan's total work experience is over seven years, during which time Jonathan had at least seven jobs at different places to develop skills. Jonathan studied at the University of Nottingham Ningbo China from 2016 to 2017. Jonathan Bender received the following certifications: Tefl, Comptia A+, and Kent State University. Jonathan Bender is skilled in two languages: English and Japanese. Jonathan currently lives in Cuyahoga Falls, Ohio. You can contact with Jonathan by searching for phone or email address or get exhaustive information by requesting access to this professional's further details from SoftwareOfficial.
Name variants:
Jon Bender,
Jonny Bender
Last updated May 28, 2024
Contact Information
Workplace
Helpdesk Technician
Kent, OH
Industry
Information Technology and Services, Engineering Services
Colleagues
Work History
Helpdesk Technician
145 south River St, Kent, OH 44240
Respond to tickets as assigned
Use previous knowledge, research, SOPs, known methods , previous tickets to solve client issues
Escalate / assign tickets per first level responsibility sco...
from Jul 2018
Kto Enterprise Resolution Specialist
127 Public Sq, Cleveland, OH 44114
Answer calls per CCX system
Complete ticket per call complete with resolution and steps taken
escalate tickets per scope of T1 responsibilities
Dec 2017 — Jul 2018
End User Support Specialist Intern
1200 east Market St SUITE 650, Akron, OH 44305
Work with users to solve issues remotely or in person Prepare hardware for new users Use basic level IT skills to execute daily work, meet goals, and provide support and assistance
Jul 2017 — Nov 2017
Student Intern
Helped with daily responsibilities in conjunction with other team members
Designed and implemented email campaigns, brochures, and other design and marketing tasks as needed
Updated socia...
Nov 2016 — May 2017
Foreign Language Teacher
Plan lessons according to daily schedule and provided materials.
Contribute to marketing, events, and continued communications with students.
Help to recruit students through events and t...
Aug 2014 — Apr 2017
Technical Support
2279 Romig Rd, Akron, OH 44320
Answer and Log calls from field agents, while providing assistance and guidance with projects in the field.
Help to create, revise, and implement instructions for use in projects.
Create ...
Feb 2013 — Aug 2014
Google Specialist
2475 Washington Blvd, Ogden, UT 84401
Introducing customers to a new product, helping to build brand awareness.
Assisting customers to find the best product to fit their needs and helping them to achieve that goal even if it m...
Oct 2012 — Jan 2013
Education
2016 — 2017
2014 — 2014
2008 — 2012
2011 — 2011
Occupations
Technician
Health Specialist
Technicians
PR and Communications Professional
Technical Specialist
Technical Support Specialists
Public Relations Professinal
Skills
Technology
Chrome Os
Video Games
Troubleshooting
Japanese Culture
Japanese
International Studies
Customer Service
Microsoft Word
Consumer Electronics
Public Speaking
Research
Training
Management
Microsoft Office
Editing
Social Media
Event Planning
Social Networking
Leadership
Teaching
Foreign Languages
Sales
Chinese