We found the following information about Joleen Y Johnson at Bluetree Network, where this person has worked as a Director Service Center since 2018. Joleen's total work experience is over 24 years, during which time this professional had at least nine jobs at different places to develop professional skills. Joleen studied at the Webster University from 2016 to 2022. This professional received the following certifications: Certified Scrum Master, Servicenow Certified System Admin, and Itil V3 Foundations. Joleen Y Johnson is proficient in English. Currently, Joleen is located in Rochester, New York. You can contact with Joleen by searching for phone number or email or get additional info by requesting access to their additional details from SoftwareOfficial.
Name variants:
Joleen Johnson
Last updated May 28, 2024
Contact Information
Last Update
Jun 23, 2022
Email
jj**@bluetreenetwork.com, jj**@yahoo.com, al**@juno.com
Location
Rochester, NY
Company
Workplace
Colleagues
Work History
Director Service Center
4513 Vernon Blvd SUITE 301, Madison, WI 53705
Bluetree is an Epic-focused consulting firm made up of the world's most talented Epic experts. We work with our more than 100 Epic clients to produce better outcomes for their communities. ...
from Jan 2018
Senior Customer Engagement Manager
2225 Lawson Ln, Santa Clara, CA 95054
Dec 2015 — Jan 2018
Principal
Specializing in ITSM project management and consulting.
Apr 2012 — Dec 2015
Program Manager and Corporate Director, Service Management
615 Elsinore Pl, Cincinnati, OH 45202
Consultant responsible for the ITSM Program Development and Implementation.
Includes:
Process and Software (Service Now) Implementation of incident, problem, change, asset management, CMD...
Jun 2012 — Nov 2015
Executive Director Service Operations Center
15740 south Outer 40 Rd, Chesterfield, MO 63017
Executive Director responsible for Customer Support, Logistics, Field Services, Epic Technical Support and Implementation, Enterprise Document Imaging Support, Security, Citix, Application P...
Nov 2010 — Mar 2012
Executive Director, Implementation Services
15740 south Outer 40 Rd, Chesterfield, MO 63017
Implementation of Epic inpatient clinical, reveue and ambulatory systems
Included:
Data Conversion
Interface Development
Testing Methodology and management
Data Center Hardware Impleme...
Jul 2006 — Mar 2011
Executive Director Clinical Applications
15740 south Outer 40 Rd, Chesterfield, MO 63017
Responsible for enterprise wide clincal systems to include the major applciations of Cerner, Bridge Medical and QS
Jul 2005 — Jul 2006
Director Core Applications
15740 south Outer 40 Rd, Chesterfield, MO 63017
Responsible for database core of Cerner to include Data repository, OCF, Security, and infrastructure
Feb 2004 — Jul 2005
Product and Project Manager
15740 south Outer 40 Rd, Chesterfield, MO 63017
Responsible for implementation of Cerner clincal systems in Arkansas regiona. Postion Expanded to include implementation of Cerner system across the health system.
Nov 1998 — Feb 2004
Education
2016 — 2022
2015 — 2021
1995 — 1998
Occupations
Executive
Director
IT Professional
Information Technology Specialist
Manager
Operations Manager
IT Specialist
Skills
Integration
Itil
Healthcare Information Technology
It Service Management
Business Process
Process Improvement
Project Management
Enterprise Software
Software Documentation
Data Center
Hipaa
Vendor Management
Business Analysis
Leadership
Management
Change Management
Epic Systems
Cross Functional Team Leadership
Consulting
Disaster Recovery
Healthcare
Program Management
Visio
Project Planning
Databases
Sdlc
Security
Team Building
Scope Management
It Management
It Strategy
Technical Support
Pmp
Project Portfolio Management
Cerner
Information Technology
Service Management
It Operations
Sharepoint
Pmo
Software Project Management
Business Process Improvement
Systems Analysis
Software Implementation
Six Sigma
Resource Management
Requirements Analysis
Governance
Strategy
Healthcare Industry