We found the following information about John Dowd at Lee Silsby Compounding Pharmacy, where John has worked as a Consulting Director of Patient Experience since 2017. John's total work experience is over 34 years, during which time this person had at least 13 jobs at different places to develop professional skills. John studied at the Neighborhood Playhouse School of the Theater from 1996 to 1997. John has the certification in License Certification John Dowd is skilled in French. John currently lives in Canton, Ohio. You can contact with John by searching for phone number or email address or get additional information by requesting access to this professional's additional details from us.
Name variants:
Johnn Dowd,
Jon Dowd,
Jack Dowd,
Jackie Dowd,
Jacky Dowd,
Johnny Dowd
Last updated May 26, 2024
Contact Information
Last Update
Jul 9, 2022
Email
cn**@aol.com, jd**@villahc.com
Location
Canton, OH
Company
Workplace
Colleagues
Work History
Consulting Director of Patient Experience
23865 Mercantile Rd, Beachwood, OH 44122
from Sep 2017
Hospitality Consultant and Head Concierge
Scouted to head up the development of ultra-luxury, hotel-grade concierge services at the world's first United Airlines ‘Polaris’ Lounge for First Class International travelers at Chicago’s ...
Nov 2016 — Mar 2017
Consulting Director Concierge Services
3755 west Chase Ave, Skokie, IL 60076
I have been hired to introduce boutique hotel-style hospitality services over a large and growing healthcare brand -15 facilities over 3 Midwestern states. I meet the team at our 3 day corpo...
Oct 2014 — Apr 2016
Executive Concierge Manager
150 north Michigan Ave, Chicago, IL 60601
Oct 2009 — May 2014
Head Concierge
Transferred from the Palmer House to reinvigorate the service product at this 4-Star Chicago icon. Repopulated the team, and upgraded systems and procedures to modernize an antiquated desk. ...
Mar 2006 — Oct 2008
Head Concierge
A Clefs d’Or concierge manager overseeing a team of 8 career concierges at a 1650-room, 4-diamond Chicago icon - the oldest, continuous-service luxury property in the US. Hired to shore up s...
Oct 2003 — Mar 2006
Hotel Butler, Promoted To Laundry and Valet Manager
Member of the pre-opening management team. Lead the implementation of the brand's signature service, a Maitre d'Etage (Butler) system; wrote the staff manual for this, the first of its kind ...
Apr 1992 — Aug 1996
Education
1996 — 1997
1985 — 1989
upto
BA in BA (Summa Cum Laude) Communications (Print/Broadcast Journalism), Speech-Theatre
Rome, GA
Occupations
Executive
Director
Operations Manager
Skills
Customer Service
Food and Beverage
Property Management
Microsoft Office
Event Management
Event Planning
English
Customer Relations
Word
Problem Solving
Public Relations
Front Office
Restaurants
Leisure
Research
Vacation
Special Events
Team Building
Administration
Hospitality Management
Guest Service
Hospitality Industry
Tourism
Guest Satisfaction
Hotel Management
Rooms Division
Planning
French
Real Estate
Outlook
Coordination
Social Media
Public Speaking
Marketing Strategy
Property Management Systems
Process Scheduler
Social Media Marketing
Resorts
Opening Hotels
Microsoft Word
Customer Satisfaction
Meeting Planning
Microsoft Excel
Micros
Apartments
Sales
Marketing
Concierge Services
Budgets
Pre Opening