Joe Yatta

Director of Service Quality

Since 2018, Joe Yatta has been working in Terminix Commercial situated 265, 265. This expert is an experienced Director of Service Quality with over 17 years of work experience. According to Joe's resume and work profile, this person has worked at more than eight places with numerous backgrounds and gained different skills. Joe attended school at the Christian Brothers University from 2015 to 2016. Joe Yatta can be found in Plano, Texas – where this professional currently lives. You can search for Joe's phone number and email. We can also provide you exhaustive contact information upon request.
Name variants:
Joel Yatta, Joseph Yatta
Last updated May 17, 2024

Contact Information

Last Update
Jul 6, 2022
Email
jo**@servicemaster.com, jy**@terminix.com
Location
Plano, TX

Workplace

Terminix Commercial
Director of Service Quality

Pomona, CA

Industry

Staffing and Recruiting

Work History

Director of Service Quality

150 Peabody Pl, Memphis, TN 38103
from Apr 2018

Director Business Process Solutions

150 Peabody Pl, Memphis, TN 38103
Responsible for driving new initiatives by soliciting stakeholder feedback and working closely with IT to deliver business value. Developed strategy to help drive IT prioritization
Mar 2017 — Mar 2018

Director Information Technology Operations

150 Peabody Pl, Memphis, TN 38103
Managed budget of ~$7M Managed team of ~30 associates Vendor Management o Cut vendor spending in 2016 by ~500K IT Lead on DispatchMe pilot in Terminix o First introduction to Iphones i...
Oct 2015 — Feb 2017

Senior Delivery Manager

150 Peabody Pl, Memphis, TN 38103
Managed team of ~15 associates Managed budget of ~$6M
Feb 2014 — Sep 2015

Mobility Manager

150 Peabody Pl, Memphis, TN 38103
Core team member – Sales Mobility rollout (2010) Team lead on Service Mobility rollout (2013) o Personally trained Technical Specialists (train the trainer) o Designed Service Manager da...
2010 — 2013

Business Analyst

150 Peabody Pl, Memphis, TN 38103
Core team member that implemented new IT platform across ~300 branches. Led team that implemented new IT platform for National Accounts. Key team member on implementation of new routing & sc...
2000 — 2006

Service Manager

150 Peabody Pl, Memphis, TN 38103
Jul 1998 — Jul 2000

Service Professional

150 Peabody Pl, Memphis, TN 38103
Jan 1996 — Jun 1998

Occupations

Executive
Director
IT Professional
Information Technology Specialist
Operations Manager
IT Specialist

Skills

Customer Satisfaction
Process Improvement
Vendor Management
Team Building
Operations Management
Business Analysis
Crm
Customer Retention
Customer Service
Cross Functional Team Leadership
Call Centers
Training
Account Management
Team Leadership
Business Process Improvement
Change Management
Strategic Planning
Leadership
Management
Sales
Sales Management
Software Documentation
Inventory Management
Coaching
Budgets
Six Sigma
Customer Experience
New Business Development
Visio
Business Intelligence
Project Management
P&L Management
Sales Operations
Forecasting
Analysis
Team Management
Business Process
Budgeting
Login