With work experience over 21 years, this expert is currently working at Continuum Managed Services that is situated in 499 as a Senior Director of Service Delivery. Joe received his education from 1992 to 1996 at the University of Pittsburgh. they speak English proficiently. Joe Muhitch can be found in Pittsburgh, Pennsylvania. To contact directly with Joe, you can look for their phone number or e-mail address or receive exhaustive info by requesting access to Joe Muhitch's further details on this website.
Name variants:
Joel Muhitch,
Joseph Muhitch
Last updated May 19, 2024
Contact Information
Last Update
Jun 22, 2022
Email
jd**@yahoo.com
Location
Pittsburgh, PA
Company
Workplace
Senior Director of Service Delivery
Boston, MA
Industry
Computer Software, Management Services
Colleagues
Work History
Senior Director of Service Delivery
99 High St, Boston, MA 02129
from Nov 2018
Director, Customer Care Operations
Leader for customer care operations and customer experience. Developed and implemented a “customer success” focused strategy for global post-sales support interaction with enterprise custome...
Jan 2015 — Jul 2017
Senior Manager, Americas Data and Security and Voice Support and Support Operations
Leader focused on support technology, processes optimization and third party vendor management in order to increase operational efficiencies and customer satisfaction. Managed technical supp...
Jan 2010 — Dec 2012
Manager, Americas Support Operations
Ensured key accounts’ support requirements were met by creating custom processes and procedures that fit the key accounts’ solutions. Managed third party vendors, technical support tools, pr...
Jun 2007 — Dec 2009
Manager, Americas Services - Enterprise Division
Transformed a team of 25 remote technical engineers from a “field services” to a “professional services” organization and converted a cost center to a P&L center that maintained profitabilit...
Jan 2004 — Mar 2007
Education
1992 — 1996
1991 — 1992
Occupations
Executive
Senior Director
IT Professional
Information Technology Specialist
Director
Senior Manager
Operations Manager
IT Specialist
Skills
Telecommunications
Voip
Wireless
Wireless Networking
Customer Relations
Deployment
Problem Solving
Hardware
Product Management
Business Analysis
Integration
Call Center
Professional Services
Program Management
Networking
Service Delivery
Unified Communications
Ip
Pre Sales
Wan
Call Centers
Tcp/Ip
Switches
Itil
Ethernet
Team Management
Customer Service
Network Design
Outsourcing
Qos
Telephony
Technical Support
Leadership
Security
Troubleshooting
Pmp
Managed Services
Sip
Management
Team Leadership
Data Center
Mpls
Network Engineering
Internet Protocol
Voice Over Ip
Wireless Technologies
Wide Area Network
Project Management
Customer Relationship Management
FAQs about Joe Muhitch
What is the main profession of Joe Muhitch?
This professional's job is Senior Director of Service Delivery
What are the main profession of The expert?
These person's professions are Executive and Senior Director
Where is Joe Muhitch currently located?
Joe Muhitch is located in Pittsburgh, Pennsylvania.
Does Joe have the email address?
jd**@yahoo.com is The professional's email address.
How many companies did Joe Muhitch work at?
The professional worked at 13 jobs.
Where has Joe Muhitch studied?
Joe studied at the University of Pittsburgh from 1992 to 1996.
What languages does Joe Muhitch speak?
Joe Muhitch speaks English.
What is the industry that Joe Muhitch is connected to?
This person works in Information Technology And Services industry.