With work experience over zero years, this expert is currently working at Dynamic Computer Services based in None as a Senior Project Manager. Jillian received his education from 2014 to 2017 at the Regis University. Jillian Mack is a certified expert, that is proven by qualifications : Scrum Master, Itil V3 Foundations, and License 152829. This expert lives in Austin, Texas. To contact directly Jillian, you can look for their phone or e-mail or receive further information by requesting access to their further details.
Name variants:
Gillian Mack
Last updated May 27, 2024
Contact Information
Last Update
Jul 7, 2022
Email
ji**@yahoo.com, jm**@apexsystemsinc.com, ma**@gvtc.com
Location
Austin, TX
Company
Workplace
Senior Project Manager
Derry, NH
Industry
Information Technology and Services
Colleagues
Work History
Senior Project Manager
New Hampshire
Dynamic Computer Services, Dallas, TX
CVS CareMark client
Managing multiple IT Prescription Benefit Management development projects for Claims Adjudication System
Adjustments, Med D, Eli...
Senior Consultant
16506 Pointe Village Dr SUITE 103, Lutz, FL 33558
The Hogan Group
ConAgra Foods, Omaha, NE
modified post-implementation SAP code
Interactions
users
identified requirements / assured test results
Documented projects' technical / user ...
It Manager
Production Support and Development teams' management
45
55 team members
As 1 manager, accomplished the work of 3 managers
Managed all aspects of human resource management
Managed 7 x 2...
It Senior Project Manager
2.5M effort and $45 - $80K client server projects
Acquired contract resources at reduced rates, budgeted and scheduled SOWs, managed development projects
Worked with users to identify and...
Senior Project Manager - It Development
6175 south Willow Dr, Greenwood Village, CO 80111
IT full life cycle projects
quarterly application software releases
Developed and presented ``Project Management Roles & Responsibilities'' training module
Technical environment
Client ...
Marketing Representative
12010 Sunset Hills Rd, Reston, VA 20190
Activities
Cold calling, proposal writing, placing consultants on client assignments
Interactions
management, clients, assigned consultants ;
Senior Consultant
1950 University Ave SUITE 600, East Palo Alto, CA 94303
Developed / implemented IT Training Plans, Processes / Curriculums by IT job definition
major greeting card client
Led JAD Sessions to tailor Method/
Major Retail Client
Tailored / impl...
Professional Services Manager
800 Delaware Ave, Buffalo, NY 14209
Performed recruiting through performance evaluation
Met with consultants and clients - reviewed existing / new development projects
It Manager
201 east 4Th St, Cincinnati, OH 45202
IT Manager
AT&T Account Team
eight team members
Managed all aspects human resources management
Performed client contact / issues resolution
Environment: IBM 309X, MVS/XA, CICS, TSO/ISP...
Senior Consultant
Analysts developed Functional Analysis documentation
Project
State of Nebraska Y2K Expansion
Interactions
Users
Development and Test teams
Analysis activities
completed several month...
It Program Manager - Call Center Applications
Team management of Project Managers, Business Analysts and Developers
Daily Interfaces - Call Center Solutions users and Billing System Core Team
Daily resolved issues by working with sup...
Senior Project Manager
2
multi-million Programs
Managed WBT and ILT Instructional Design Teams
Full life cycle process
design through client delivery
Budget development and management, stakeholder interfaces...
It Program Manager
IT Program Manager
IT CRM enterprise-wide initiatives
major telecom client
Program impact
Nationwide Call Center applications
CTI/IVR, Web, GUI, etc...
Managed virtual team of 30+ Pro...
It Production Support Manager
Managed analysis, design, test and implementation of Support Tickets
In Monthly Maintenance Releases
Life Cycle phases were completed by offshore team
Facilitated requirements clarificat...
Project Manager
Interfaces - IS management, software vendors, business SMEs
IT Production Support Team Lead - Retail Applications
Interfaced with I.S. Retail SMEs, offshore team members, client business ...
Senior Consultant
800 Delaware Ave, Buffalo, NY 14209
Opened CTG branch office, performed cold calls, identified client IT staffing needs
Wrote and won proposals locally and nationwide which included CTG capabilities, SOWs, project timelines ...
Program Manager
1950 University Ave SUITE 600, East Palo Alto, CA 94303
Developed and implemented IT Training Plans, Processes and Curriculums by IT job definition
Tailored, and implemented Method/1
Developed and delivered multiple Method/1 training sessions ...
It Manager
United Data Services (UDS)
State of Nebraska client, Lincoln, NE
Managed 10 member analysis team
Developed and presented 3 day ``Analysis
How To'' workshop for team
provided clear unde...
Program Manager
10151 Deerwood Park Blvd, Jacksonville, FL 32256
4M project
call center applications
billing system changes
Managed 30+ member full life cycle team
project managers, analysts, developers and testers
Facilitated requirements definitio...
Program Manager
201 4Th St east, Cincinnati, OH 45202
12M IT CRM enterprise-wide initiative
Program impact
nationwide call center applications, CTI, IVR, Web, GUI and others
Program incorporated E.piphany CRM components Managed virtual team...
Insurance Sales Representative
51 Madison Ave, New York, NY 10010
Health & Life and Property & Casualty Insurance Sales and Service (Technology User) Created client specific annual insurance review document - significantly reduced review time
Program Manager
US Technology Global, San Antonio, TX
Comcast and H-E-B clients
9M
30M Projects
Velodrome Email Systems Integration Project
Zimbra email client hosted on HP clustered servers hardware
...
It Manager
Facilitated and managed Client Server software releases
Managed 4 production support programmer analysts
Production Support team reduced service reps' login time from minutes to seconds
...
Education
2014 — 2017
upto
1998 — 2004
1984 — 1989
Occupations
Executive
Senior Project Manager
Master of Education
Sales Specialist
Supplier
IT Professional
Information Technology Specialist
Senior Advisor
Senior Manager
Operations Manager
Services Professional
Sales Representative
IT Specialist
Advisor
Skills
Sdlc
Pmp
Software Project Management
Project Portfolio Management
Vendor Management
Requirements Analysis
It Strategy
Business Analysis
Business Transformation
Business Process Improvement
Business Requirements
It Management
Project Management
It Service Management
Cross Functional Team Leadership
Change Management
Project Delivery
Visio
Software Documentation
Software Development
Leadership
Management
Scrum
Information Technology
Itil
Requirements Gathering
Resource Management
Training
Program Management
Consulting
Process Improvement
FAQs about Jillian Mack
What is the main profession of Jillian Mack?
This professional's job is Information Technology And Services
What are the main profession of Jillian?
These person's professions are Executive and Senior Project Manager
Where is Jillian Mack located?
Jillian is located in Austin, Texas.
Does Jillian Mack have the email address?
ji**@yahoo.com and jm**@apexsystemsinc.com is The expert's email address.
How many companies did Jillian Mack work at?
Jillian Mack worked at 24 jobs.
What education does Jillian Mack have?
Jillian studied at the Regis University from 2014 to 2017.
What are the certifications of Jillian Mack?
This expert received the following certifications: Scrum Master, Itil V3 Foundations, License 152829, License 762481, Scrum Alliance, License 152829, and Exin, License 762481.
Are there any skills, that Jillian Mack has?
This professional has such skills as Sdlc, Pmp, Software Project Management, Project Portfolio Management, Vendor Management, Requirements Analysis, It Strategy, and Business Analysis.