With work experience over six years, this person is now working at Drs that is based in 852 as a Virtual Chief Information Officer. Jeremiah received his education at the Youngstown State University. This expert is a qualified expert, that is proven by qualifications : Exin, Cisco, and Itil Foundation V3. This expert lives in Mecca, Ohio. To contact directly Jeremiah, you can search for their phone or email or get additional information by requesting access to Jeremiah's further details through SoftwareOfficial.
Name variants:
Jeremy Felton
Last updated May 25, 2024
Contact Information
Workplace
Virtual Chief Information Officer
Youngstown, OH
Industry
Information Technology and Services
Colleagues
Work History
Virtual Chief Information Officer
1343 Belmont Ave, Youngstown, OH 44504
Provide technical leadership for managed customers across the organization from strategic decision making, down to the project planning level. Gain organizational commitment for all systems ...
Feb 2015 — Jun 2015
Virtual Chief Information Officer
460 12Th Ave southeast, Cedar Rapids, IA 52401
The Involta client services team helps IT organizations to plan, design, implement and support a secure and optimized data infrastructure. As an independent advisor to our customers, we can ...
from Jun 2015
Service Desk Assistant Manager
1343 Belmont Ave, Youngstown, OH 44504
Assistant to the Service Desk Manager.
Technical SME for all supported software and processes that Managed customers utilize.
Problem tracking and response to high level and priority requ...
Nov 2014 — Feb 2015
Msp Help Desk Lead and Level Three Technician
1343 Belmont Ave, Youngstown, OH 44504
Help Desk Lead Technician.
Assist with Training Level 1 and Level 2 Help Desk staff.
Author process/support documentation and maintain MSP knowledge base.
Field escalations from Level 2 ...
Sep 2013 — Nov 2014
Msp Help Desk Lead
1343 Belmont Ave, Youngstown, OH 44504
Provide technical assistance and training to the Help Desk.
Quality assurance review and technical oversight of process and procedures.
Internal/External escalation point and liaison to t...
Apr 2012 — Sep 2013
Tier 2 Help Desk Technician
1343 Belmont Ave, Youngstown, OH 44504
Tier 2 Help Desk support for Managed Services clients.
Oct 2010 — Apr 2012
Help Desk Technician
1343 Belmont Ave, Youngstown, OH 44504
Provide end user support on a variety of issues.
Respond to telephone calls, email, and personnel requests for technical support.
Identify, research, and resolve technical problems.
Apr 2010 — Oct 2010
Switch Technician
Troubleshoot and resolve customer service issues
Decommission, maintain, and build circuit switching network hardware and software
Coordinate with technicians in the field to expand cellu...
Dec 2006 — Jun 2007
Education
Occupations
Executive
Chief Information Officer
IT Professional
Information Technology Specialist
Advisor
Health Specialist
Certified Nurse Aide
Technology Director
Technical Managers
IT Specialist
Nurse
Nurse Practitioner
Skills
Managed Services
Customer Service
It Service Management
It Management
Itil Certified
Windows Server
Microsoft Exchange
Citrix
Active Directory
It Solutions
Networking
Customer Relations
Customer Satisfaction
Cloud Computing
Cloud Applications
Troubleshooting
Vmware
Vmware Vsphere
Process Improvement
Virtualization
It Operations
Help Desk Support
Help Desk Implementation
System Administration
Operating Systems
Servers
Switches
Technical Support
Information Technology
FAQs about Jeremiah Felton
What's the main profession of Jeremiah Felton?
This professional's job is Virtual Chief Information Officer
What are the main profession of This expert?
These person's professions are Executive and Chief Information Officer
Where does Jeremiah Felton live?
Mecca, Ohio is the place where Jeremiah Felton lives
Does the professional have the email address?
jf**@involta.com is The expert's email address.
How many companies did Jeremiah Felton work at?
Jeremiah Felton worked at eight jobs.
Where has Jeremiah Felton studied?
Jeremiah studied at the Youngstown State University.
What are the certifications of Jeremiah Felton?
The professional received the following certifications: Exin, Cisco, Itil Foundation V3, and Ccna.
What is professional industry that Jeremiah Felton is connected to?
This person works in Information Technology And Services industry.