Name variants:
Jen Christiansen,
Jenny Christiansen,
Jennie Christiansen,
Jenne Christiansen,
Jan Christiansen
Last updated May 25, 2024
Contact Information
Workplace
Colleagues
Work History
Contact Center Sales and Promotions Manager
Perform various initiatives/projects related to:
Contact Center operational effectiveness
Programs targeted to improve company profitability
Quality program: documents, processes, system...
Jul 2014 — Jan 2018
Software Trainer and Technical Writer
800 northwest 17Th Ave, Delray Beach, FL 33445
Responsibilities include:
Create and update training materials, documentation and release notes for various software, applications and other projects as needed.
Develop, maintain and lead...
from Jul 28, 2014
Quality and Training Manager
Responsibilities include:
Creating and updating policies and procedures (including Handbooks, application process, hiring forms, etc)
Creating a state of the art training program for init...
May 2014 — Jul 2014
Director of Operations
Responsible for day to day operations of outbound/inbound call center
Worked from an entry level positions and grew within the organization
Keen understanding for the inner workings of th...
Feb 2002 — Mar 2014
Team Lead
Trained and Supervised a 2-3 person Team
Responsible for routine cleaning and up keep on several businesses in the surrounding area
Create schedules and driving routes for maximum effecti...
2002 — 2004
Customer Service Representative
Sartell, MN
Handled inbound calls for Sprint Customer service.
Solved various technological issues consumers may face
Assisted many financial/billing issues
Responsible for training new agents on th...
1999 — 2001
Education
2012 — 2013
1999 — 2002
Occupations
IT Professional
Technical Writer
Executive
Promotions Manager
Marketer
Advertising Professional
Technical Communicator
Author
Advertising Sales Agent
Skills
Management
Call Centers
Process Improvement
Training
Operations Management
Team Leadership
Program Management
Quality Assurance
Recruiting
Customer Experience
Leadership Development
Sales
Strategic Planning
Customer Service
Communication
FAQs about Jennifer Christiansen
What's the main profession of Jennifer Christiansen?
This professional's job is Software Trainer and Technical Writer
What jobs is Jennifer a professional at?
The expert is proficient at IT Professional and Technical Writer jobs.
Where does Jennifer Christiansen live?
The professional currently lives in Little Falls, Minnesota.
How many companies did Jennifer Christiansen work at?
Jennifer Christiansen worked at six jobs.
What education does Jennifer Christiansen have?
Jennifer studied at the Stratford Career Institute from 2012 to 2013.
What is the industry that Jennifer Christiansen worked in?
This professional works in Marketing And Advertising industry.
What are professional skills of Jennifer Christiansen?
This person has such skills as Management, Call Centers, Process Improvement, Training, Operations Management, Team Leadership, Program Management, Quality Assurance, and Recruiting.