Since 2007, Jeff Stephenson has been working in Levon Helm Studios. This expert is a proficient Ticket Master Assistant with over 33 years of work experience. According to Jeff's resume and work profile, this person has worked at more than ten companies with diverse backgrounds and gained various skills. Jeff attended school at the Dominican College of Blauvelt from 1993 to 1995. Jeff can be found in New York, New York – where this person currently lives. You can search for their email address and number. We can also provide you with exhaustive contact information upon request.
Name variants:
Geoffrey Stephenson,
Jefferson Stephenson,
Jeffrey Stephenson
Last updated May 25, 2024
Contact Information
Workplace
Colleagues
Work History
Ticket Master Assistant
Supported ticketing booth and check-in process.
Worked closely with management to solve customer issues.
Assisted with merchandise inventory at retail booth.
Provided assistance for arti...
2007 — Apr 2018
Director of Customer Service at Warner Music Group
1633 Broadway, New York, NY 10003
Manages all customer service channels for Warner Music Artist Services, including artist web-stores, fan clubs, ticketing presales and high-profile VIP experiences.
Solve complex customer ...
from Mar 2013
Director of Customer Service
3807 Wilshire Blvd, Los Angeles, CA 90010
Supervised a team of 10+ support personnel.
Restructured the entire customer support department.
Implemented and maintained helpdesk management software.
Increased team productivity and ...
Aug 2009 — Mar 2012
Customer Support Manager
317 Madison Ave, New York, NY 10017
Manage customer inquiries via website and/or phone regarding product specifications
Maintain working knowledge of Workspeed products including new releases and services.
Interface with ot...
Oct 2008 — Aug 2009
Director of Member Services
Managed all aspects of customer service and community relations on the official web sites of many marquee and developing acts – including The Rolling Stones, AC/DC, Madonna, The Police & Da...
Sep 2001 — Sep 2008
Customer Service Manager
Developed and owned customer service process for SmartServ.
Managed and set up an off-site call answering service for after business hours support.
Implemented and used HP Service Desk so...
2001 — 2001
Director of Customer Loyalty
Implemented internal email management software (eGain).
Supervised and hired customer service staff.
Managed and set up internal customer service tools and applications.
Handled all cust...
1997 — 2000
Operations and Fulfillment Manager
Managed warehouse shipping and inventory situation to sell overstock and fill reorders.
Set up and implemented internal warehouse management software and applications.
Communicated direct...
1996 — 1998
Adjustments and Corrections Clerk
Corrected mishandled orders.
Trained and supervised new employees.
Assisted in the completion of daily pick-plans.
Extensive data entry on a daily basis.
Coordinated the completion of o...
1992 — 1997
Education
1993 — 1995
1991 — 1993
Occupations
Engineer
Customer Service
Sales Specialist
Client Service Officer
Executive
Director
Operations Manager
Skills
Marketing
Management
Email Marketing
Customer Service
Software Documentation
Social Media
Account Management
Social Media Marketing
Sales
Training
Online Advertising
Program Management
Quality Assurance
Entertainment
Microsoft Office
Helpspot
Digital Marketing
Basecamp
Redmine
Magento
FAQs about Jeff Stephenson
What is the main profession of Jeff Stephenson?
Jeff Stephenson is a Director of Customer Service at Warner Music Group.
What are the main profession of This expert?
These person's professions are Engineer and Customer Service
Where is Jeff Stephenson located?
The professional is currently located in New York, New York.
How many companies did Jeff Stephenson work at?
The professional worked at ten jobs.
Where has Jeff Stephenson studied?
Jeff studied at the Dominican College of Blauvelt from 1993 to 1995.
What is professional industry that Jeff Stephenson is connected to?
This person works in Music industry.
Are there any special skills Jeff Stephenson has?
This person has the following skills: Marketing, Management, Email Marketing, Customer Service, Software Documentation, Social Media, Account Management, Social Media Marketing, Sales, and Training.