Since 2018, James Butch Higdon has been working in Classic Southeast Texas located None, None. This expert is a well-qualified Service Director with over 27 years of work experience. According to James's CV and work profile, this expert has worked at more than ten companies with diverse backgrounds and gained different skills. James attended school at the Sonic Dealer Academy from 2002 to 2003. James Butch Higdon can be found in Garland, Texas – where this person currently lives. You can search for this person's phone and email. We can also provide you with additional contact information upon request.
Name variants:
Jaymes Higdon,
Jaimes Higdon,
Jim Higdon,
Jimmy Higdon,
Jimmie Higdon,
Jamie Higdon,
Jem Higdon
Last updated May 22, 2024
Contact Information
Workplace
Colleagues
Work History
Service Director
1000 Interstate 20 west, Arlington, TX 76017
Aug 2014 — Feb 2016
Service Director
Six time winner of the Honda President Award, 7 time winner of the Honda Customer Service Experience Award. Implemented process changes which helped improve CSI scores from the low 80's to t...
Aug 2005 — Sep 2012
Fixed Operations Manager
Texas
Flagship dealership for Sonic Automotive Increased CSI from the mid 70's to the mid 90's. Extensive customer follow-up and marketing. Graduated from Sonic Dealer Academy.
2001 — 2005
Service Director
Large volume Mercedes Dealership. Increased service net 27%.while maintaining a 90 plus CSI score.
2000 — 2001
Service Manager
Large volume dealership located in DFW Metro. Four time winner of the Acura Precision Team award, seven time winner of the Acura Parts and Service Challenge Award. Implemented loaner car ser...
1991 — 2000
Education
Occupations
Executive
Director
Operations Manager
Skills
Automotive
Vehicles
Parts
Customer Satisfaction
Dealers
Automobile
Customer Retention
Dealer Management
Team Building
Profit
Warranty
Automotive Aftermarket
Customer Service
Reynolds
Sales Process
Operations Management
Sales Management
Automotive Parts
Suspension
Inventory Management
Sales
Tires
Aftersales
Brake
Automotive Repair
Negotiation
Purchasing
Honda
Marketing
Forecasting
Budgets
Process Improvement
Automotive Electronics
Steering
FAQs about James Butch Higdon
What's the main profession of James Butch Higdon?
James Butch Higdon is a Service Director.
What jobs is James Butch Higdon a professional at?
James Butch Higdon is a professional such jobs as Executive and Director.
Where is James Butch Higdon located?
The expert is currently located in Garland, Texas.
Does James Butch Higdon have the email address?
ja**@ymail.com is The expert's email address.
Where did James Butch Higdon work?
James Butch Higdon worked at Classic Southeast Texas, Honda Cars of Rockwall.
Where has James Butch Higdon studied?
James studied at the Sonic Dealer Academy from 2002 to 2003.
Are there any professional industries, that James Butch Higdon is connected to?
This person works in Automotive industry.
What are special skills of James Butch Higdon?
This person has such skills as Automotive, Vehicles, Parts, Customer Satisfaction, Dealers, Automobile, Customer Retention, Dealer Management, Team Building, Profit, and Warranty.