James Gathen

Customer Service Team Lead

Since 2020, James Gathen has been working in Bestpass, Inc located 998, 998. This professional is an experienced Customer Service Team Lead with over 15 years of work experience. According to James's resume and work profile, this professional has worked at more than six companies with diverse backgrounds and gained different skills. James studied at the College of Saint Rose from 2009 to 2011. James can be found in Albany, New York – where this professional is currently located. Find this expert's actual phone number and email through our search.
Name variants:
Jaymes Gathen, Jaimes Gathen, Jim Gathen, Jimmy Gathen, Jimmie Gathen, Jamie Gathen, Jem Gathen
Last updated May 16, 2024

Contact Information

Last Update
Jul 6, 2022
Email
jg**@commercehub.com, ga**@strose.edu
Location
Albany, NY
Company

Workplace

BESTPASS, Inc.
Customer Service Team Lead

Albany, NY

Industry

Transportation/Trucking/Railroad

Work History

Customer Service Team Lead

500 New Karner Rd SUITE 5, Albany, NY 12205
from Feb 2020

Program Administrator

100 Coliseum Dr, Cohoes, NY
With a rich 40-year history in the areas of financial planning, education and investment services, we develop and assist in implementing holistic financial solutions to help our clients achi...
Jun 2016 — Jun 2018

Vendor Support Representative Ii

201 Fuller Rd, Albany, NY 12203
Providing support to suppliers who request to have an issue escalated to a supervisor. Coaching Vendor Reps as needed to assist with solving technical support issues Turning a supplier’s ...
Sep 2012 — Jun 2016

Branch Supervisor

132 State St, Albany, NY 12207
Training of new staff members on bank policies and procedures Reconciling of daily branch general ledger accounts in Excel Perform monthly and quarterly branch audits Exceeding sales goa...
Feb 2009 — Jan 2012

Head Teller

726 east Exchange St, Buffalo, NY 14210
Managed a staff of 2 full time and 1 part time teller Coaching of staff to help the branch team meet sales goals Assisting customers is solving problems with their accounts Reconciling of br...
Feb 2008 — Feb 2009

Item Processing Specalist Ii

726 east Exchange St, Buffalo, NY 14210
Managed three to five employees during evening shifts Reconciled Key bank domestic and foreign account general ledger Coordinated with Branch’s to resolve general ledger issues Organized...
May 2003 — Feb 2008

Education

Occupations

Engineer
Customer Service
Sales Specialist
Client Service Officer
Executive
Team Leader
IT Professional
Information Technology Specialist
Operations Manager
IT Specialist

Skills

Customer Service
Edi
As2
Coaching
Sql
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