James R Donohoe has been a Product Manager in Inreach (Formerly Residential & Support Services) since 2018. Furthermore, the person has professional experience at more than nine companies using similar skills. James has a total work experience of 16+ years. James R Donohoe studied at the Texas State University from 2003 to 2007. James has the following certificates: Mountain Goat Software, License 573555, Certified Scrum Master, Itil Foundation Certification In It Service Management, Datto Technical Specialist I, and Continuum Certified It Expert. Nowadays they live in Spring, Texas region. Find this expert's actual email address and number with SoftwareOfficial search.
Name variants:
Jaymes Donohoe,
Jaimes Donohoe,
Jim Donohoe,
Jimmy Donohoe,
Jimmie Donohoe,
Jamie Donohoe,
Jem Donohoe
Last updated May 22, 2024
Contact Information
Last Update
Jul 8, 2022
Email
jd**@gmail.com, ja**@cox.net
Location
Spring, TX
Workplace
Product Manager
Industry
Nonprofit Organization Management
Colleagues
Work History
Product Manager
4530 Park Rd SUITE 300, Charlotte, NC 28209
I own the InReach Roadmap, work as a liaison between Engineering and Customer Success Managers for feature requests, and evaluate potential partners. I make quarterly onsite client visits to...
Sep 2018 — Jan 2020
Project Manager
Spearhead consultations to prepare clients for regulatory and office metric modifications to ensure best compliance practices. Recruit and mentor 4 member staff to help clients understand m...
Nov 2012 — Sep 2017
I and T Services and Operations Management and Meaningful Use Consultant
Act as liaison between support and development staff for software-related issues.
Managing installation activities in more complex environments, defined by customer, project term, and scop...
Nov 2013 — Nov 2014
Software Support Specialist
Performed various support functions including conducting end-user training and assisting server-based networking and third party integrations.
Resolved MySQL database issues by implementin...
Feb 2011 — Oct 2012
Quality and Metrics Assurance Team Lead
401 Carlson Cir, San Marcos, TX 78666
Service Improvement QA Lead, (2010 - 2011)
Charged with training personnel in software and hardware integration in support of broader sales goals. Collaborated with key associates and clie...
May 2008 — Jan 2011
Technical Support Tier 2 Senior Agent
401 Carlson Cir, San Marcos, TX 78666
Personally responsible for training new recruits, maintaining thorough record processes and conducting diagnostic testing.
Improved customer satisfaction of SMB clients through network and...
Nov 2008 — Jan 2010
Promotions Coordinator
Organized and launched weekly promotions events on campus
Supervised and scheduled event staff
Collaborated with management to implement and maintain promotions strategy
Managed transpor...
Aug 2004 — Jul 2005
Education
2003 — 2007
Occupations
Executive
Produce Manager
Managers
IT Professional
Information Technology Specialist
Production Manager
IT Specialist
Skills
Networking
Call Centers
Management
Leadership
Customer Service
Customer Satisfaction
Quality Assurance
Account Management
Team Leadership
Call Center
Microsoft Office
Advertising
Communication
Troubleshooting
Html
Social Networking
Social Media
Training
E Learning
Linkedin
Product Management
Business Strategy
Small Business Marketing
Enterprise Marketing
Leading Meetings
Operations Management
Usability Testing
Usability
Teamwork
Time Management
Design Thinking
It Automation
Agile Project Management
Jira
Organizational Leadership
Devops
Agile Web Development
Project Management
Project Leadership
Software Design
Multi Device Design
User Experience Design
Software Quality Assurance
Google Analytics
Web Analytics
B2B Marketing
Digital Marketing
B2C Marketing
Content Marketing
Brand Design