We found the following information about James C Craig at CECity, where this person has worked as a Quality Assurance Business Analyst since 2011. James's total work experience is over 16 years, during which time James had at least nine jobs at different companies to develop professional skills. James studied at the CCAC from 2011 to 2014. James currently is located in Pittsburgh, Pennsylvania. You can contact with James by looking for phone number or email or get additional info by requesting access to this expert's further details from SoftwareOfficial.
Name variants:
Jaymes Craig,
Jaimes Craig,
Jim Craig,
Jimmy Craig,
Jimmie Craig,
Jamie Craig,
Jem Craig
Last updated May 23, 2024
Contact Information
Last Update
Jul 8, 2022
Email
ja**@pitt.edu, ja**@comcast.net
Location
Pittsburgh, PA
Company
Workplace
Quality Assurance Business Analyst
Homestead, PA
Industry
Internet, Online Services Technology Consultants
Colleagues
Work History
Quality Assurance Business Analyst
Pittsburgh
Manual Testing
Automated Testing using QTP and writing scripts in VB Script
Load Testing using JMeter via the cloud with BlazeMeter
Writing Use and Test cases when time allows
Monitoring Med...
from Feb 2011
Business Analyst
Customer Support, Testing, Account Management, and any other projects that come up with Taxsys and its related programs.
Jul 2010 — Dec 2010
Manager
Scheduling, payroll, customer service, sales, inventory, and more.
Mar 2009 — Jun 2010
Consultant
Reviewing IT infrastructure to improve ROI.
Coaching end users in system usage.
Jan 2008 — Aug 2008
Systems Analyst
Doing whatever is asked of me - troubleshooting, reviewing support processes, tracking training, tracking upgrades, doing the upgrades for clients, etc.
Feb 2007 — Sep 2007
Manager, Technical Support
Handling escalated client issues - things that blew up and the client was screaming. I was basically a project manager for the high profile issues.
Jan 2006 — Sep 2006
Technical Support Specialist/Principle Product Engineer
Troubleshooting various software for large corporate clients. Working with Level 1 techs to assist in resolving issues and working with Software Engineers to resolve issues Level 1 could no...
Aug 1999 — Jan 2006
Tech support
Handled incoming calls from clients
Determined what was a configuration issue and what was a bug
Sent bugs to Development for further assistance
Worked with clients to configure software as...
1999 — 2006
Education
2011 — 2014
2002 — 2005
1994 — 1998
Occupations
Executive
Deputy Director
IT Professional
Software Tester
Business Analyst
Deputy Manager
Chief Executive
Computer Specialist
Analyst
Analysts
Skills
Creating Use Cases
Customer Service
Coordination
User Experience
Quality Assurance
Very Basic Java
Test Planning
Test Cases
System Testing
Usability Testing
Web Applications
Project Management
Web Analytics
Web Services
Software Quality Assurance