We found the following information about Jaci Wilson at Instaclustr, where this professional has worked as a Customer Success Manager since 2019. Jaci's total work experience is over 19 years, during which time Jaci Wilson had at least seven jobs at different companies to develop professional skills. Jaci studied at the Foothill College. Jaci currently is located in San Francisco, California. You can contact with Jaci by looking for phone or email address or find further information by requesting access to this expert's further details from SoftwareOfficial.
Name variants:
Jaci Wilson
Last updated May 22, 2024
Contact Information
Last Update
Jul 14, 2022
Email
ja**@mongodb.com, ja**@10gen.com
Location
San Francisco, CA
Company
Workplace
Colleagues
Work History
Customer Success Manager
303 Twin Dolphin Dr SUITE 600, Redwood City, CA 94065
from Apr 2019
Manager, Technical Services
1633 Broadway, New York, NY 10003
MongoDB is the next-generation database that helps businesses transform their industries by harnessing the power of data. The world’s most sophisticated organizations, from cutting-edge star...
Jan 2016 — Apr 2017
Technical Support Manager
3975 Freedom Cir Suite #400, Santa Clara, CA
DataStax delivers Apache Cassandra™ in a database platform purpose built for the performance and availability demands of Web, Mobile, and IOT applications, giving enterprises a secure always...
Jun 2012 — Nov 2015
Manager, Customer Support
270 Brannan St, San Francisco, CA 94107
Shared management of a global technical support team of 18+ engineers.
Collaborated directly with Engineering, QA, and Sales to facilitate bug fixes and product enhancements.
Hired and tr...
Nov 2009 — Feb 2012
Production Support Engineer and Unix Systems Administrator
600 Riverpark Dr, North Reading, MA 01864
Delivered high level Technical Support and Systems Administration to internal and external customers.
Ensured Teradyne’s Solaris and Windows based test systems had maximum uptime and relia...
May 2002 — Feb 2009
Education
Occupations
Executive
Manager
IT Professional
Information Technology Specialist
Support Manager
Operations Manager
IT Specialist
Managers
Skills
Technical Management
Distributed Systems
Customer Relations
Technology Management
Linux
Salesforce.com
Data Center
Customer Escalation
Windows
Operating Systems
Start Ups
Networking
Data Analysis
Troubleshooting
Customer Satisfaction
Cassandra
Communication Skills
Team Management
System Administration
Process Improvement
Team Leadership
Customer Relationship Management
Tcp/Ip
Distributed Team
Apache
Distributed Team Management
Testing
Customer Management
Enterprise Software
Customer Support
Technical Support
Solaris
Customer Escalation Management
Databases
Management
Zendesk
Unix
Process Management
Servers
Vmware
Shell Scripting
Apache Cassandra