We found the following information about Isaac Brent Roman at Mindtickle, where Isaac has worked as a Enterprise Customer Success Manager since 2019. Isaac's total work experience is over seven years, during which time they had at least 15 jobs at different places to develop skills. Isaac studied at the Florida Gulf Coast University from 2012. Isaac currently is located in San Francisco, California. You can contact with Isaac by looking for phone number or email or find exhaustive info by requesting access to this expert's further details from SoftwareOfficial.
Name variants:
Isaak Roman,
Ike Roman,
Zac Roman,
Zak Roman
Last updated May 22, 2024
Contact Information
Last Update
Jul 13, 2022
Email
xr**@aol.com, is**@captora.com, ib**@eagle.fgcu.edu
Location
San Francisco, CA
Company
Workplace
Colleagues
Work History
Enterprise Customer Success Manager
115 Sansome St SUITE 700, San Francisco, CA 94104
from Dec 2019
Enterprise Customer Success Manager
940 Howard St, San Francisco, CA 94103
Managing between 20-30 accounts (6+ Fortune 500) for the entire post sale customer lifecycle, including renewals. Responsible for a total ARR base of $2.6 million.
Delivering on Customer: ...
from Feb 2019
Associate Customer Success Manager
940 Howard St, San Francisco, CA 94103
Leading enterprises in generating high quality customized data for their machine learning initiatives. Enabling customers to automate a business process with easy-to-deploy models and integr...
from Aug 2017
Technical Recruiter
234 Front St, San Francisco, CA 94111
● People Operations: Hiring Sales Engineering, Sales Operations, & Product Management professionals.
● Coaching: Managed entry level to senior/leadership candidates through the full hiring...
May 2016 — Jun 2017
Technical Escalation Specialist
488 Ellis St, Mountain View, CA 94043
Improved company wide SLA response time by 35% (10 hours). Responsible for all company support SLAs being met. Managed all support activities through Tier 2 which included incident logging/t...
Jan 2015 — Apr 2016
Assistant Product Manager
44 Montgomery St, San Francisco, CA 94104
● Product Management - Created concise wireframes, mockups, and feature PRDs. Product lead
on all internal tools including SalesForce.com, the order management system, sales
dashboards, a...
Jul 2013 — Nov 2014
Customer Success Specialist
44 Montgomery St, San Francisco, CA 94104
Achievements:
Onboarded and certified over 400 users into our product
Awarded the inaugural "Setting the Bar Award"
Ticketing at 231% of monthly requirement
Quote" award from management...
Dec 2012 — Jul 2013
Business Development Manager
3657 Bryant St, Palo Alto, CA 94306
Creation and Implementation of business development marketing strategies to achieve revenue targets.
Executable planning facilitation, operational reviews and situation assessments.
Brand...
Sep 2012 — Dec 2012
Marketing Intern
1 Microsoft Way, Redmond, WA
Student Liaison for national integrated promotional campaign.
Included organizing campus promotions, services, event planning, and student relations management.
Maintained the student dat...
Jul 2011 — Dec 2011
Student Body President and University Trustee
10501 Fgcu Blvd south, Fort Myers, FL 33965
May 2009 — May 2010
Student Body Vice-President
10501 Fgcu Blvd south, Fort Myers, FL 33965
Managed a cabinet of 10 directors in event planning, policy implementation and public relations.
Assisted in overseeing the allocation of a budget of 2.9 million dollars.
Created and impl...
May 2008 — May 2009
Master Control Board Operator
Cut, dubbed and aired 30+ hours of programming a week.
Managed, archived and recorded satellite feeds, news reels, and commercial breaks.
May 2007 — May 2008
Education
2012 — 2012
2007 — 2012
Occupations
Executive
Manager
IT Professional
Computer Software Professional
Security
Partner
Operations Manager
Software Developers
Chief Executive
Skills
Social Media
Public Relations
Marketing
Leadership
Public Speaking
Event Planning
Integrated Marketing
Social Networking
Social Media Marketing
Business Development
Strategy
Product Management
Advertising
Microsoft Office
Blogging
Sales
Clearslide
Salesforce.com
Customer Service
Campaigns
Management
Crm
Seo
Copywriting
Marketing Communications
Event Management
Editing
Project Management
Brand Development
Entrepreneurship
Research
Budgets
Strategic Planning
Training
Product Marketing
Digital Media
Networking
Sales Process
Customer Relationship Management
Human Resources
Recruiting
Instructional Design
Employee Training
Onboarding
People Development
Leadership Development
Coaching
Team Building
Proficient in Adobe Photoshop
Cool Edit Pro Adobe edition
Microsoft Office Suite
and all social media outlets.