For over 11 years Holly Stano has been working in different jobs. Recently, this professional worked as a Software Support Specialist in My-Take developing required skills. This professional graduated from University of Connecticut in 2008 where this person received all the necessary knowledge. Holly Stano is fluent in two languages: English and German. You can find this expert in Westboro, Massachusetts, where he is located nowadays. SoftwareOfficial has all the personal info you need to be in touch with Holly Stano, such as this expert's number or email address. Feel free to send the request to get more info.
Name variants:
Holly Stano
Last updated May 21, 2024
Contact Information
Last Update
Jul 6, 2022
Email
ho**@my-take.com, ho**@comcast.com
Location
Westboro, MA
Company
Workplace
Software Support Specialist
Westborough, MA
Industry
Market Research, Management Consulting Services, Nonclassifiable Establishments
Colleagues
Work History
Software Support Specialist
2000 west Park Dr SUITE 240, Westborough, MA 01581
Author and manage knowledgebase articles to support employees and clients
Validation testing of proprietary platform and app updates
Troubleshoot potential issues within the platform
Add...
from Apr 2019
Analyst 3, Billing Systems
Philadelphia, PA
Supported end users of billing system software, analyzing data to determine issue and scope
and escalating as needed
Verified creation of campaigns, rules, and error messages in mainframe...
Aug 2015 — Mar 2019
Sales Development Manager
Philadelphia, PA
Assumed leadership of a team consisting of 13 sales representatives and increased monthly unit sales target from 50% to 90% through encouragement, coaching, performance improvement plans, a...
Aug 2014 — Aug 2015
Direct Sales Supervisor
Philadelphia, PA
Lead a team of 13 representatives, driving them to meet or exceed their goals
Interview and hire potential candidates
Coach representatives in the field and the office
Host at minimum bi...
Mar 2013 — Aug 2014
Coordinator, Product Sales and Support and Analysis
Philadelphia, PA
Compiled information for daily and weekly reports
Created a regular promotion sheet containing current offers
Assisted with training new door-to-door sales representatives (general policy...
Jul 2009 — Mar 2013
Customer Account Executive, Billing
Philadelphia, PA
Answered customer's billing and service related questions utilizing ACSR software (Order Work Flow version)
Provided customers with information of recent improvements in Comcast services
...
Sep 2008 — Jul 2009
Education
2005 — 2008
2007 — 2007
2004 — 2005
Occupations
Sales Specialist
Support Specialist
Writer
Author
IT Professional
Computer Software Professional
Analyst
Security
Supplier
Executive
Team Leader
Client Service Officer
Customer Service
Software Developers
Analysts
Services Professional
Sales Representative
Operations Manager
Skills
Telecommunications
Salesforce.com
Call Centers
Customer Satisfaction
Customer Service
Customer Retention
Team Building
Management
Direct Sales
Broadband
Sales
Voip
Account Management
Wireless
Customer Experience
Process Improvement