Gustavo Stepwon Aguirre

Customer Experience Director

Since 2013, Gustavo Stepwon Aguirre has been working in Milestone Electric located 104, 104. This expert is a high-skilled Hvac Administrator with over 12 years of work experience. According to Gustavo's resume and work profile, this person has worked at more than seven companies with numerous backgrounds and got various skills. Gustavo attended school at the Mountain View College from 1999 to 2001. Gustavo can be found in Oceanside, California – where this professional currently lives. You can search for this professional's email address and number. We can also provide you with detailed contact information upon request.
Name variants:
Gustavo Aguirre
Last updated May 18, 2024

Contact Information

Last Update
Jul 5, 2022
Email
gu**@milestoneelectricdfw.com
Location
Oceanside, CA

Workplace

Milestone Electric
Hvac Administrator

Dallas, TX

Industry

Consumer Services

Work History

Hvac Administrator

Dallas, TX
As administrator for HVAC handle end to end processing of weekly payroll including updating and maintaining payroll records, maintaining leave, sickness, and overtime reports. Responsible fo...
Nov 2013 — Jul 2019

Hvac Director of Aministration and Dispatch

Dallas, TX
Oversee team of dispatch professionals day to day to maintain efficient technician routing based on skill level and call prioritization. Create and refine end to end processes to continuousl...
from Jul 2019

Dispatch

Dallas, TX
Manage and coordinate scheduled service calls while serving as liaison between managers, field techs, and customers.
Jan 2013 — Nov 2013

Senior Representative

12920 southeast 38Th St, Bellevue, WA 98006
Handled complex escalated customer issues in a mutually beneficial manner for both the company and the customer. Facilitated team based continuing education courses to keep representatives c...
Sep 2009 — Jun 2012

Bilingual Technical Care Specialist

12920 southeast 38Th St, Bellevue, WA 98006
Built customer loyalty through timely and effective one call resolution. Became Subject Matter Expert on all T-Mobile products, features, and services. Completed voluntary training to stay c...
Aug 2007 — Sep 2009

Bilingual Collections Representative

Contacted customers by phone to make arrangements to bring their accounts up to date (outgoing/incoming calls). Made recommendations for special handling or intensified collections actions. ...
Apr 2006 — Mar 2007

Customer Experience Director

2350 Crist Rd SUITE 100, Garland, TX 75040

Education

Occupations

Executive
Director
Technician
Chief Administrative Officer
IT Professional
Data Entry Specialist
Operations Manager
Technical Specialist
Technical Support Specialists
Chief Executive
Data Scientist

Skills

Customer Service
Management
Team Leadership
Telecommunications
Coaching
Software Documentation
Team Building
Technical Support
Mobile Devices
Customer Satisfaction
Performance Management
Sales
Bilingual
Supervising
Staff Development
Customer Escalation Management
Trend Analysis
Microsoft Excel
Hvac
Administration
Office Administration
Operations Management
Accounting
Video Editing
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