Frank M Hillman is a highly qualified professional, working in Egenera, Inc as a Technical Account Manager, Global Delivery Services from 2006. This expert gained professional experience in more than six positions at different companies. Frank M Hillman went to the Stevens Institute of Technology and received education from 2000 to 2004. This professional has such professional qualifications as Itil V3, Stevens Institute of Technology, and License 393678. New York, New York is the area, where this person was known to be settled. This expert's email address and phone number are accessed through this website on demand.
Name variants:
Francis Hillman,
Franklin Hillman
Last updated May 14, 2024
Contact Information
Workplace
Technical Account Manager, Global Delivery Services
Boxborough, MA
Industry
Computer Software, Computer Systems Design Electrical Contractor, Computer Systems Design Electrical Contractor Management Services, Computer Sales, Computer & Software Stores
Colleagues
Work History
Technical Account Manager, Global Delivery Services
Key communication point of contact for clients, managing service and support processes and core client relationship initiatives. Managed all Service Planning, SLA, and Project Mgmt procedur...
May 2006 — Jan 2009
Technical Project Manager/Client Support Contractor at ABC, Inc.
Acted as primary technical lead on all IT projects for ABC News and ABC Daytime Programming. Managed medium to large scale projects supporting all aspects of the project support lifecycle....
Jul 2005 — Apr 2006
IT Project Coordinator/Client Services Support
Developed & maintained client/server strategies and provided IT leadership to support staff on application procedures, implementations and installations.
Coordinated necessary R&D, ...
Jun 2002 — Jul 2005
Client Services Coordinator/Tech Support Contractor at ABC, Inc.
Developed & maintained client server strategies and provided IT leadership to support staff on hardware/software implementations and installations and application procedures.
Increased ...
Nov 1998 — Jun 2002
Education
2000 — 2004
1998 — 1998
1996 — 1996
Occupations
Executive
Operations Manager
Director of Operations
Accountant
Account Manager
IT Professional
Technical Support Specialist
Sales Specialist
Supplier
Information Technology Specialist
Project Manager
Contractor
Systems Support Specialist
Support Specialists
Services Professional
Sales Representative
IT Specialist
Project Managers
Independent Business Owners
Skills
It Service Management
Data Center
Management
Leadership
Project Management
Vendor Management
Service Delivery
Disaster Recovery
Troubleshooting
Team Leadership
Account Management
Itil
Cloud Computing
Technical Support
Change Management
Quality Assurance
It Management
Infrastructure
Problem Solving
Business Process
Virtualization
Active Directory
Crm
Integration
Service Management
Client Services
Operations Management
Customer Relations
Program Management
Saas
Sdlc
Networking
It Strategy
Customer Service
Customer Satisfaction
Customer Retention
Customer Support
Itsm
It Operations
It Infrastructure Management
It Hardware Support
It Service Delivery
It Project and Program Management
Process Improvement
Project Planning
Procurement
Servers
Dell Poweredge Servers
Vmware
Cross Functional Team Leadership
FAQs about Frank M Hillman
What is the main profession of Frank M Hillman?
This professional's job is Delivery Operations Manager
What are the profession of Frank M Hillman?
These person's professions are Executive and Operations Manager
Where is Frank M Hillman currently located?
The expert is located in New York, New York.
Does Frank have the email address?
fr**@yahoo.com is Frank M Hillman's email address.
Where did Frank M Hillman work?
The professional worked at Egenera, Inc., Affiliated Computer Services.
Does Frank M Hillman have personal website or blog?
The expert`s website is http://www.linkedin.com/e/vgh/1774369.
Where has Frank M Hillman studied?
Frank studied at the Stevens Institute of Technology from 2000 to 2004.
Are there any professional certifications, that Frank M Hillman has?
Frank M Hillman received the following certifications: Itil V3, Stevens Institute of Technology, License 393678, License 9C7Dtt2563, Capm, Microsoft Certified Professional, and A+ Certified Service Technician.