With work experience over 13 years, Fernando Dasilva is currently working at MicroStrategy as a Manager, Professional Services. Fernando received his education from 2004 to 2007 at the Johns Hopkins University - Carey Business School. This person is located in Washington, DC. To contact Fernando, you can search for their phone number or email address or receive additional information by requesting access to Fernando's further details.
Name variants:
Fernando Dasilva
Last updated May 13, 2024
Contact Information
Workplace
Manager, Professional Services
Vienna, VA
Industry
Computer Software, Prepackaged Software Application Computer Software, Provider of Business Intelligence Software, Telephone Communications, Prepackaged Software Services
Colleagues
Work History
Manager, Professional Services
- Received "President's Club" Award for 2011
- Received "Top Professional Services Manager" Award in 2011Q3
- Received "Highest Overall Percent Attainment" Award, 2010Q3
- Deliver billable s...
from May 2010
Principal Consultant
- Received "Employee of the Quarter" Award, 2010Q1
- Served as trusted advisor to customers on developing, deploying and maintaining MicroStrategy implementations
- Guided customers in ident...
Jun 2007 — May 2010
Senior Software Quality Engineer
- Created several automated tests utilizing JMeter
- Created several testing suites based on software functional requirements
- Reviewed, simplified and improved testing suites
- Conducted s...
Apr 2005 — Jun 2007
Product Support Manager
- Received "Technology Services Employee of the Quarter"
- Resolved dozens of technical issues escalated from Tier1 support
- Authored 158 Knowledge Base Technical Notes
- Authored 5 compreh...
Apr 2004 — Apr 2005
Technical Support Engineer
- Received "Technology Services Employee of the Quarter"
- Received "Beast of the Week"
- Resolved 1,466 technical support tickets
- Authored one training course on LDAP integration with Mic...
Sep 2002 — Apr 2004
Franchisee
- Controlled costs, handled bookkeeping, and managed customers’ concerns and requests
Sep 1997 — Sep 2002
Education
1998 — 2001
Occupations
Executive
Manager
Senior Advisor
IT Professional
Computer Software Professional
Advisor
Business Intelligence Professional
Operations Manager
Software Developers
Business Consultant
Skills
Microstrategy
Business Intelligence
Data Warehousing
Customer Relations
SQL
SSIS
SAP R/3
Solution Architecture
Requirements Gathering