We found the following information about Felisa Palagi at Internet Creations, where Felisa Palagi has worked as a Chief Executive Officer since 2017. Felisa's total work experience is over 18 years, during which time the professional had at least eight jobs at different places to develop skills. Felisa studied at the Babson College from 2005 to 2007. This professional has the certification in Six Sigma Green Belt Certification – Celerant Consulting Currently, Felisa lives in Yardley, Pennsylvania. You can contact with Felisa by looking for phone number or email address or find additional information by requesting access to this person's further details.
Name variants:
Felisa Palagi
Last updated May 14, 2024
Contact Information
Last Update
Jul 6, 2022
Email
fe**@internetcreations.com, fb**@gmail.com
Location
Yardley, PA
Company
Workplace
Chief Executive Officer
Trenton, NJ
Industry
Computer Software, Computer Repair, Web Designers
Colleagues
Work History
Interim Division Lead  Vp, Global Strategy and Operations Excellence  Internet of Things
140 Kendrick St, Needham, MA 02494
In Fiscal Year 2016 H1, division exceeded revenue target and subscription target, and launched two new IoT field service applications.
Rebranding Service Lifecycle Management (SLM) divisio...
2015 — 2017
Vice President, Professional Services  Cross-Functional Process Improvement  Customer Experience
1 International Blvd SUITE 613, Mahwah, NJ 07495
Oversaw the management and organization of Professional Services globally as part of preparation for the Microsoft acquisition.
Decreased escalations, and increased customer satisfaction f...
2014 — 2015
Director of Professional Services, Strategic Accounts and Activities  Partner Development
35 Corporate Dr SUITE 400, Burlington, MA 01803
Director of Professional Services, Strategic Accounts and Activities (2013 – 2014) Portfolio Project Manager (2012 – 2013) Managed ~80 team members at a time, out of rotating matrixed techno...
2012 — 2014
Manager of Business Analysis, the Americas  Thought Leader  Change Management
35 Corporate Dr SUITE 400, Burlington, MA 01803
Manager of Business Analysis, The Americas (2010 – 2012) Senior Business Analyst (2009 – 2010) Business Analyst (2008 – 2009) Developed a global business analysis group and managed business ...
2008 — 2012
Founder and Chief Executive Officer  Business Start-Up  Emerging Market
Profitably grew a start-up retail company involving two retail locations, e-commerce, and home delivery.
Tripled revenue during viability test of mall locations and home delivery options, ...
Jul 2006 — Aug 2008
Senior Consultant  Operations Analyst  Supply Chain Optimization
Senior Consultant (2003-2005) Operations Analyst (2000-2003) Promoted to Senior Consultant to consult with executive clients and deliver bottom-line results through supply chain efficiency, ...
Jun 2000 — Aug 2005
Regional Office Manager  National Team Leadership  Customer-Centric Call Center
Rose from Customer Service Representative to Regional Office Manager after a period of 2 months.
Directed establishment of regional office, implementing procedures and training Customer Se...
Feb 1998 — Jun 2000
Education
Occupations
Executive
Chief Executive Officer
IT Professional
Computer Software Professional
Vice President
Leader
Corporate Executive
Chief Executive
Software Developers
Managers
Skills
Strategy
Business Analysis
Management
Professional Services
Business Process Improvement
Enterprise Software
Change Management
Consulting
Business Process
Program Management
Saas
Software Project Management
Start Ups
Management Consulting
Business Strategy
Business Transformation
Product Management
Project Management
Business Intelligence
Operational Excellence
Erp
E Commerce
Software As A Service
Process Improvement
Solution Architecture
Outsourcing
Leadership
Pre Sales
Enterprise Resource Planning
Business Process Re Engineering
Solution Selling
Requirements Gathering
It Strategy
Strategic Partnerships
Strategic Planning
Project Portfolio Management
Analysis
Go To Market Strategy
Collaborative Leadership
Internet of Things
Training
Cross Functional Team Leadership
Product Marketing
Revenue and Profit Growth
Strategic Communications
Field Service
Thought Leadership
Customer Experience
Cross Functional Coordination
Global Teams