Since 2012, Erik Berg has been working in Danmer based 205, 205. This professional is a competent Call Center Manager with over 23 years of work experience. According to Erik's CV and work profile, Erik has worked at more than 11 places with diverse backgrounds and got different skills. Erik attended school at the University of Southern California from 1995 to 1998. Erik Berg can be found in Los Angeles, California – where this expert currently lives. You can search for Erik's email address and number. We can also provide you with detailed contact information upon request.
Name variants:
Eric Berg
Last updated May 12, 2024
Contact Information
Workplace
Call Center Manager
Colleagues
Work History
Call Center Manager
Van Nuys
-Leading a group of inbound and outbound sales agents to 10% to 30% better performance year-over-year. 2011 was terrible, 2012 was getting back to good, 2013 is the first of many tests.
-Fu...
from May 2012
Project Manager
Greater Los Angeles Area
Managed a global team of Ruby on Rails developers for the alpha launch of a social purchasing website. Learned more in 3 months here than in 2 year of business school.
The position was best...
Jun 2011 — Sep 2011
Customer Service Manager & QA Supervisor
-Full cycle management of 45 Frontline agents (customer service operators)
-Coached Frontline Supervisor and 6 Senior agents for daily supervision of department
-Personally handled escalated...
Feb 2010 — Jun 2011
Disability Benefits Specialist, Long and Short Term Disability
-Determine liability for new and ongoing claims of disability
-Partner with medical, vocational, legal, and accounting staff to ensure accurate benefit decisions and periods of liability
-Pa...
Sep 2003 — Oct 2009
Recruitment Associate, Active Sourcing
Identified, located, and interviewed candidates for clients’ job requisitions
Oct 2000 — Dec 2001
Recruitment Associate, Active Sourcing
Los Angeles, CA
Oct 2000 — Dec 2001
Conflict of Interest Analyst
-Screened potential new cases and new attorneys for conflict of interest with existing business
-Co-authored the training manual with my supervisor
-Mentored 1 peer
Nov 1998 — Oct 2000
Education
Occupations
Executive
Manager
Agents
Project Manager
IT Professional
Ruby Developer
Operations Manager
Project Managers
Software Developer
Software Developers
FAQs about Erik Berg
What is the main profession of Erik Berg?
Erik Berg is a Call Center Manager.
What are the profession of Erik Berg?
These person's professions are Executive and Manager
Where is Erik Berg currently located?
Erik is currently located in Los Angeles, California.
Where did Erik Berg work?
The expert worked at Danmer, Inc, Danmer Inc..
Where has Erik Berg studied?
Erik studied at the University of Southern California from 1995 to 1998.
What are the awards Erik Berg ever received?
This person received awards and these awards are: 2007 Presidential Service Award -awarded for volunteer work with the Say YES! after school program on Skid Row in Los Angeles.
What is professional industry that Erik Berg worked in?
Erik works in Consumer Services industry.