For over five years Erica Nguyen has been working in different jobs. Recently, the professional worked as a Strategic Customer Success Manager in Extole widening experience. This professional graduated from Georgetown University in 2017 where this professional got all the skills and knowledge. This expert has all required knowledge and skills for his job, that's proven by the following certifications in Wilderness First Aid Certification, Salesforce Certified Administrator, and Wilderness First Aid. This person is fluent in five languages: English, Vietnamese, French, Cantonese, and Mandarin. You can find this expert in Atlanta, Georgia, where he is located nowadays. SoftwareOfficial has all the info you need to connect Erica Nguyen, such as Erica Nguyen's phone number or e-mail. Send us the request to get additional data.
Name variants:
Erika Nguyen,
Ericka Nguyen,
Ricky Nguyen,
Rickie Nguyen
Last updated May 13, 2024
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Work History
Customer Success Manager, Multipillar Cloud Applications
500 Oracle Pkwy, California
Managed accounts throughout the entire post-sales process, and collaborated with team members in Sales, Consulting, Marketing, and Support to meet customer needs.
Assisted with implementat...
Aug 2017 — Sep 2018
Salesforce Crm Technical Assistant
Assisted with the campus-wide Salesforce higher-ed integration and implementation.
Participated on all phases of integration to enhance efficiency - data automation, data cleanup and conso...
Jun 2017 — Aug 2017
Gelardin New Media Center Marketing Assistant
Managed digital marketing platforms for the Georgetown Library.
Created digital signage with Illustrator and InDesign for digital bulletins and display boards.
Designed marketing Ads (bro...
Jan 2017 — May 2017
Marketing Associate
Designed and configurated a collaborative IOS application, HIPPRA, for healthcare professionals to connect, communicate, and collaborate within the medical society.
Created print/digital a...
Aug 2016 — May 2017
Makerspace Associate
A Makerspace provides access to specialized tools, like 3D printers, laser cutters, and fabrication supplies. A makerspace fosters innovation and creativity by providing a space for self-dir...
Sep 2016 — May 2017
Change Leader
226 Cswy St Floor #5, Boston, MA
Transformed my passion for social change into actionable impact at my university (tabling, petitioning, educational workshops, etc.).
Advocated for Oxfam's global human rights and social j...
Jul 2016 — May 2017
Conference Social Media Specialist and Event Coordinator
Washington
Managed social media handles for the 5th Annual DC Web & Digital Media Festival - DC Web Fest
Worked in collaboration with our sponsors (e.g. Google, AT&T and Accenture) to promote event
...
Mar 2017 — Apr 2017
Net Impact 2016 Conference
1333 Broadway #250, Oakland, CA 94612
Experienced the presence of 300 additional speakers including social entrepreneurs, corporate leaders, nonprofit visionaries, and impact investors
Networked with like-minded people, meet r...
Nov 2016 — Nov 2016
Koru@Gopro
200 1St Ave west SUITE 240, Seattle, WA 98109
Worked on an engagement challenge for GoPro’s L&D program.
Assessed employee sentiments, internal operations and existent programs to bring forth innovative and interactive solutions.
Con...
Jul 2016 — Aug 2016
Digital Marketing Intern
Managed multi-channel content marketing for clients varying from magazines to restaurants to non-profits to local organizations.
Planned and executed paid digital advertisements with Faceb...
May 2016 — Jul 2016
Product Management Intern
740 Valencia St, San Francisco, CA 94110
Researched market competition and compiled competitor portfolios for R&D
Created a PR database for marketing and advertisement
Managed inventory, packaged products and managed online-orde...
Jul 2014 — Dec 2014
Steering Committee Leader
Collaborated on a committee of young women leaders to organize a 1 day Women's Leadership Conference for the school district of San Francisco.
Conducted surveys and discoveries on the prev...
Aug 2012 — May 2013
Education
2013 — 2017
2015 — 2016
2009 — 2013
Occupations
Executive
Manager
Marketer
Advertising Professional
Operations Manager
Advertising Sales Agent
Skills
Public Speaking
Teamwork
Critical Thinking
Social Media
Leadership
Customer Service
Communications
Project Planning
Microsoft Excel
Interpersonal Relationships
Professional Responsibility
Personal Development
Research
Photography
Fashion Styling
Event Planning
Strategic Planning
Email Marketing
Search Engine Optimization
Customer Relationship Management
Adobe Indesign
Ux Research
Zendesk Service Cloud
Salesforce.com Administration
Data Analysis
Business Development
Business Analysis
Business Strategy
Digital Marketing
Digital Strategy
Design Thinking