Since 2019, Eric Klein has been working in Contact Center World None, None. This expert is a well-qualified Contactcenterworld Ambassador with over 37 years of work experience. According to Eric's CV and work profile, Eric Klein has worked at more than 36 places with diverse backgrounds and got various skills. Eric attended school at the University of Illinois at Urbana - Champaign from 2011 to 2015. Eric has professional certification as Eu General Data Protection Regulation Foundation (Gdpr F) and this person has studied English and French. Eric Klein can be found in Buffalo, New York – where the professional is currently located. You can search for the person's email address and number. We can also provide you exhaustive contact information upon request.
Name variants:
Erik Klein,
Erick Klein,
Rick Klein,
Ricky Klein
Last updated May 13, 2024
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Work History
Contactcenterworld Ambassador
Proud ambassador for the world’s largest contact center & customer engagement association 'ContactCenterWorld' - the place industry professionals go to for news, articles, ideas, networking,...
from Oct 2019
Compliance Associate
180 north Stetson Ave, Chicago, IL 60601
Jun 2017 — Oct 2017
Billing Support Representative
2939 north Pulaski Rd, Chicago, IL 60624
Mar 2017 — May 2017
Tel Aviv Meetup Ambassador
212 Clara St, San Francisco, CA 94107
Local coordinator for the Peerlyst Meetup community in the greater Tel Aviv area.
Events posted on https://www.meetup.com/PeerlystTelAviv/
Past topics include:
Privacy by design for star...
from Nov 2016
Book Author
Eric is a lifelong science fiction writer, and has been dreaming of space ever since being woken up to watch the Apollo 11 Moon landing. His first novel, The One: A Cruise Through the Solar ...
from Apr 2016
Recreation Leader
541 north Fairbanks Ct, Chicago, IL 60611
Ran various camps for large groups of 3-12 year olds. Gymnastics, sports, t-ball, and play camp.
May 2015 — Aug 2015
Chief Operations Officer
415 Madison Ave, New York, NY 10017
Cloudonix is a simple and affordable CPaaS (Communications Platform as a Service) that is perfect for delivering high-quality and secure voice, text, and video services. Enrich your apps and...
from May 2015
Workshop Instructor
New York
Led HR groups and interns in team-strengthening activities.
Jun 2014 — Sep 2014
President
Phonebnb allows hotel guests to make unlimited local and long distance calls from the comfort of their in-room phone for one flat daily rate. Guests may call landlines and cell phones in ove...
Sep 2013 — Mar 2016
Chief Evangelist, Advanced Technology
Brooklyn, NY
Eric Klein is NTP’s Advanced Technology Chief Evangelist. Operating from Tel Aviv, Israel, he focuses primarily on Advanced Technology start-ups with an emphasis on innovation, intellectual ...
Apr 2013 — Dec 2016
Vice President Operations
Responsible for
Corporate Operations
Security Audits and Telecom Fraud Preventions services
Account management for various telecom accounts worldwide (technical and sales)
Project Manag...
from Aug 2012
Product Manager
Product Manager for Leap(tm) BCE - define new market and the Business Control Layer that is the juxtaposition of OSS and BSS where traditional billing events and end-user activity are utiliz...
Mar 2006 — Dec 2006
Adjunct Lecturer
Brooklyn, NY
Taught a graduate course in practical networking
Oct 2005 — Jan 2006
Manager Business Intelligence
Responsible for market research and channel marketing in support of marketing, sales, and business developement.
Nov 2004 — Apr 2005
Instructor
Instructed Undergraduate 3rd year students in practical LAN and WAN technologies.
Feb 1999 — Jun 2001
Global Technical Consultant Ii
1 Verizon Way, Basking Ridge, NJ
Apr 1996 — Sep 1999
Technical Support - Lan Specialist
1320 Ridder Park Dr, San Jose, CA 95131
Responsible for general Help Desk support and all LAN related issues for "Project Workbench". Niku Corporation purchased ABT and it's products in 2000. CA Corporation purchased Niku and this...
Oct 1991 — May 1992
Sales and Marketing Coordinator
1901 north Narragansett Ave, Chicago, IL 60639
Education
2011 — 2015
2008 — 2011
1994 — 1997
1986 — 1990
1979 — 1984
Occupations
Executive
Manager
Operations Manager
Skills
Public Speaking
Customer Service
Microsoft Office
Teamwork
Social Media
Sales
Marketing
Telecommunications
Voip
Pre Sales
Networking
Business Development
Mobile Devices
Business Intelligence
Wan
Product Management
Wireless
Cloud Computing
Go To Market Strategy
Managed Services
Management
Unified Communications
Strategic Partnerships
Solution Selling
Start Ups
Professional Services
Ip
Saas
Product Marketing
Enterprise Software
Strategy
Project Management
Integration
Security
Data Center
Qos
Channel Partners
Voice Over Ip
Network Architecture
Telco
Network Design
Vendor Management
Team Management
Outsourcing
Market Analysis
Cellular Communications
Business Alliances
Troubleshooting
Mobile Technology
Information Technology
Competitive Analysis
Ethernet
Mobile Applications
Direct Sales
Open Source Software
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