Doug Drew has been a Program Manager in CloudBlue Technologies, Inc. since 2011. Additionally, the professional has an employment history at more than ten companies in the related field. Doug has a total work experience of nine+ years. Doug Drew studied at the Arizona State University, W. P. Carey School of Business from 2009 to 2010. Nowadays this person lives in Phoenix, Arizona region. Find this professional's current email address and phone number through SoftwareOfficial search.
Name variants:
Douglas Drew
Last updated May 08, 2024
Contact Information
Last Update
Jul 5, 2022
Email
dd**@petsmart.com
Location
Phoenix, AZ
Workplace
Colleagues
Work History
IT Supervisor
Central Ownership of Issues and Service Requests
Continually measure, monitor and work to drive down incident levels
Customer Incident and Escalation Management
Identify and implement imp...
Jun 2011 — Oct 2011
Manager of IT Services
Supervised all aspects of hardware depot operations for student base of 13,000 online High School students
Responsible for the hiring, training, and development of technicians on all aspects...
Jul 2010 — Jun 2011
ASSOCIATE OF TECHNICAL SUPPORT
Identify, research, and resolve technical problems and concerns of customers via email and on the phone.
Provide identification, prioritization, and resolution of problems
Work with superior...
Nov 2009 — May 2010
SYSTEM ADMINISTRATOR
Administer servers and business systems
Maintain network security and integrity. Assign and reassign external IP Addresses for desktop systems and servers so off-site employees could access ...
Dec 2007 — Dec 2009
INFORMATION SYSTEMS ADMINISTRATOR
Managing employee desktop and laptop systems as well as troubleshooting and maintenance of servers
Operating System environment includes Windows Server 2003, Windows 2000 and XP
Refined prog...
Jul 2007 — Sep 2007
DELL PREMIUM SUPPORT COMPUTER TECHNICIAN
Customer Phone support for desktop and laptop users
Use of numerous software tools to aid in trouble shooting & finding solutions for problems with customer systems
Extensive documentati...
Apr 2007 — Jul 2007
SERVICE CENTER LEAD/LEVEL 3 COMPUTER TECHNICIAN
Manager of PC Service Center, supervising over two other technicians
Customer service trouble shooting & repair on laptops and desktops
Hard Drive wipes & diagnostics on older or end...
Apr 2005 — Apr 2007
SALES ASSOCIATE
Sales and service of customers for printers, laptop and desktop computers, as well as other computer accessories
Troubleshooting across diverse environments and scenarios proposed by co-work...
Feb 2005 — Apr 2005
COMPUTER INFORMATION SYSTEMS STUDENT
Acquired and applied knowledge in network/database administration and computer programming, and the subsequent application of information systems in the business world
Conducted research and...
Aug 2001 — May 2004
Education
Occupations
Executive
Program Director
IT Professional
Computer Software Professional
Supervisor
Operations Manager
Software Developers
Managers
Skills
Sql
Servers
Customer Service
Program Management
Troubleshooting
Active Directory
Software Documentation
Business Analysis
Seo
Visio
Hardware
Databases
Project Management
Windows Server
Process Improvement
Help Desk Support
Strategic Planning
Operating Systems
Team Building
Technical Support
Integration
System Administration
FAQs about Doug Drew
What's the main profession of Doug Drew?
This professional's job is Computer Software
What are the profession of This expert?
These person's professions are Executive and Program Director
Where does Doug Drew currently live?
Doug Drew lives in Phoenix, Arizona.
What is Doug Drew's email?
The professional's email is dd**@petsmart.com.
How many companies did Doug Drew work at?
Doug Drew worked at ten jobs.
Does Doug Drew have personal webpage or blog?
The professional`s website is http://fortechenergy.com and http://www.dougdrew.com.
What education does Doug Drew have?
Doug studied at the Arizona State University, W. P. Carey School of Business from 2009 to 2010.
Are there any skills Doug Drew has?
Doug Drew has such skills as Sql, Servers, Customer Service, Program Management, Troubleshooting, Active Directory, Software Documentation, Business Analysis, Seo, Visio, Hardware, and Databases.