Doug Cooper
Director Employee Development & Client Experience Programs
For over 14 years Doug Cooper worked in different jobs. Recently, this professional worked as a Director, Employee Development & Client Experiennce Programs in FirstService Residential Management developing required skills. Doug Cooper graduated from Appalachian State University in 1979 where this professional received all the knowledge. This person has all required skills for his job, proven by these certifications in Net Promoter Certified Associate and Achieve Global. You can find this expert in Miami, Florida, where he lives nowadays. SoftwareOfficial has all the personal info you need to contact Doug Cooper, such as Doug's number or e-mail. Feel free to send the request to get more data.
Name variants:
Douglas Cooper
Last updated May 08, 2024
Contact Information
Workplace
Director, Employee Development & Client Experiennce Programs
Dania, FL
Industry
Real Estate, Property Management
Colleagues
Work History
Director, Employee Development & Client Experiennce Programs
Dania Beach, FL
•Improved the skillset of more than 90 TCG & FSR employees by delivering Professional Selling Skills© training which contributed to improving retention from 95% in 2010 to 96% in 2011.
•...
from Dec 2010
Director Training and Development
The Continental Group provides full property management services throughout Florida. The company has grown to over 6,000 full time employees. Currently, Continental manages and maintains mor...
Apr 2009 — Dec 2010
President
Strategic consulting services focused on e-Learning at Deutsche Post World Net.
Aug 2008 — Apr 2009
Director Training Design & Support
Direct design and development of training programs and tools that support improved individual and organizational performance. Managed staff of nine including HR Talent Management’s Training...
Aug 2003 — Aug 2008
Senior Manager of Training Design & Technology
•Design and development of training programs and tools that support improved individual and organizational performance.
•Manage instructional designers who developed course materials that im...
Aug 2003 — Aug 2006
Personal Lines Training Manager
•Development and implementation of an online interactive training program that simulated Kemper’s newly developed Internet-based quoting mechanism simplifying and shortening the process for ...
Aug 1999 — Mar 2003
Education
1975 — 1979
Occupations
Executive
Director
Manager
Writer
Promoter
Designer
Instructional Designer
Real Estate Broker
Licensed Real Estate Broker
HR Specialist
Training and Development
Operations Manager
Educational Designer
Property Manager
Real Estate Manager
Skills
Problem Solving
Instructional Design
Coaching
Organizational Development
Customer Relations
Sales Skills Training
Net Promoter Certified
Net Promoter Score
Leadership
Customer Service
Selling Skills
E-Learning
Training
Operations Management
Process Improvement
Employee Training
Talent Management
Contract Negotiation
Team Leadership
Program Management
Project Management
Employee Relations
Strategy
FAQs about Doug Cooper
What is the main profession of Doug Cooper?
Doug Cooper is a Director Employee Development & Client Experience Programs.
What jobs is Doug Cooper proficient at at?
The expert is proficient at such jobs as Executive and Director.
Where does Doug Cooper currently live?
Doug lives in Miami, Florida.
Where did Doug Cooper work?
The expert worked at FirstService Residential Management, The Continental Group.
What education does Doug Cooper have?
Doug studied at the Appalachian State University from 1975 to 1979.
Are there any professional certifications, that Doug Cooper has?
Doug received the following certifications: Net Promoter Certified Associate and Achieve Global.
What is professional industry that Doug Cooper is connected to?
This person works in Real Estate industry.
What are special skills of Doug Cooper?
Doug Cooper has skills in the following areas: Problem Solving, Instructional Design, Coaching, Organizational Development, Customer Relations, Sales Skills Training, and Net Promoter Certified.